Centene Customer Service (CSR) reviews

3.5

54% would recommend to a friend

(234 total reviews)
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Sarah London

52% approve of CEO

42% positive business outlook

Customer Service (CSR) employees have rated Centene with 3.5 out of 5 stars, based on 234 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Centene is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

234 reviews
3.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Benefits Schedule Pay Check

Cons

The management is overly controlling. The training period is excessively long. I believe it's unfair to require individuals to stay in one position for a year. If we possess the qualifications to advance within the company, as stated on our resumes, we should be allowed to do so.

5.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Got hired on after couple days

Cons

N/a haven’t started job yet

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Centene Response
1y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience at Centene.
Viewing 19 - 21 of 234 Reviews

Glassdoor has 6,621 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.