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      CentralReach

      Engaged Employer

      CentralReach reviews

      4.2

      83% would recommend to a friend

      (184 total reviews)
      avatar

      Chris Sullens

      90% approve of CEO

      76% positive business outlook

      Ratings by category

      4.6

      Work/Life balance

      4.5

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Senior management

      4.2

      Compensation and benefits

      4.2

      Career opportunities

      CentralReach has an employee rating of 4.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CentralReach employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      184 reviews
      3.0
      Feb 15, 2025

      Had to consider other options

      Account success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are hard to beat, fully paid health insurance, 401k, generous PTO policy .

      Cons

      No opportunities for growth, salaries are low for same position in other companies, headquarters in expensive location. Requires 3 days in office for some employees while the majority of the staff is remote .

      avatar
      CentralReach Response
      1y
      Hi There. Thank you for your feedback. We hope you found a position that better fits your remote work criteria. We wish you nothing but the best!
      2.0
      Nov 1, 2024

      Great at beginning, Sour towards the end

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, Pay, Some travel. Excellent work/life balance.

      Cons

      Onboarding was a joke. They give you death by PDFs to learn the products and "figure it out on your own". I desperately would ask my manager for help or clarification. They said they would get back to me on all of it, then never would. On remote days, manager would take hours to reply back. Communication is off. There are favorites. It was very cliquey. HR is also NOT your friend here- remember they are there to protect the COMPANY. It's a corporate job- HR does not care about you. Remember that!

      avatar
      CentralReach Response
      1y
      Thank you for your review. As always, we'd appreciate the chance to discuss your concerns in more detail. Our leadership and HR teams are dedicated to maintaining an open-door policy and truly welcome input from employees on how we can improve.
      3.0
      Aug 25, 2023

      Boundaries are important

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many pros. They try to do fun stuff, like ice cream sandwich day or sending out company swag, just because. They can be very generous and they seemed to recognize and appreciate good talent (most of the time). They are all about inclusivity and their mission and mostly (not by everyone) you feel appreciated and know what you do is important.

      Cons

      One of the biggest con was the change in middle management. Although some things needed to be fixed and required their guidance and experience, other areas of the company were not actually "broken" and caused major disruption to staff. It was sadly some of the more experienced staff (tenure 3+ years) who shared any difference in opinion (even though that was strongly encouraged) that were hurt the most. Sadly, as the company is growing and doing exciting things, the employee appreciation and moral has diminished, usually if you weren't hired by this new management.

      avatar
      CentralReach Response
      2y
      We are happy to hear that you enjoy many things about the culture at CentralReach. We encourage you to schedule a skip level one on one or reach out to HR to address your concerns with middle management.
      Viewing 28 - 30 of 184 Reviews
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      Glassdoor has 185 CentralReach reviews submitted anonymously by CentralReach employees. Read employee reviews and ratings on Glassdoor to decide if CentralReach is right for you.