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      CertaSite

      Engaged Employer

      CertaSite reviews

      3.0

      47% would recommend to a friend

      (78 total reviews)
      avatar

      Jeff Wyatt

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.9

      Diversity & inclusion

      2.9

      Senior management

      CertaSite has an employee rating of 3.0 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CertaSite employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      78 reviews
      2.0
      Apr 3, 2024

      Corporate Ruining Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The local offices and people are great to work with

      Cons

      Corporate is condescending and out of touch, lacks accountability for the issues they create, and blame local offices or employees for their shortcomings.

      1.0
      Jan 29, 2022

      Right Idea, Wrong Leadership

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is great. The VP of Sales respects your personal time, while promoting a competitive sales environment. The Regional Sales Managers are a great resource and always available for questions or concerns. The tenured technicians that remain are knowledgeable and always willing to help.

      Cons

      Everything else. Our compensation plan was changed (by the CEO) 6 times in 20 months. Each time paying less and less money and demanding higher quotas. The C suite in this company is a complete mess. The CEO can't forecast past the next month, let along for the future of the company. He thinks every employee is replaceable and puts zero effort into retaining top level talent. Actions speak louder than words, although he loves to talk about how much he cares (CEA), he turns around and cuts pay, denies raises, lays off dozens of employees and then spends thousands on useless sponsorships and horrific marketing ventures. He will blame COVID, and then brag about being back to pre-covid sales. The rest of the C suite simple looks out for themselves and treat other employees as if they were beneath them. All while not being able to make a single decision, without the blessing of the CEO. Another former employee commented on the political leanings of our C suite and CertaSite commented back. Again, the truth is in the actions of the C suite. Look past their grammatically absent posts on LinkedIn and read what they are commenting on, liking and responding too. I lean to the right, but I don't think its ethical for CEO's, VP's and other C suite members to comment on political hot buttons. Their focus should be on creating an inclusive and collaborative culture, but instead they create a divisive work environment that forces employees to watch what they say or do around certain managers. I'm sure this C suite thinks Diversity is an old Spanish Wood Ship.... To further put this into prospective, in the past year and a half this company has had Directors (more than 1), GM's, Corporate Controllers, Former Company Owners, Regional Sales Managers and tons of technicians resign and move on. If you are truly considering taking a job here, ask for their 12 & 24 month turnover report, it will shock you.

      avatar
      CertaSite Response
      4y
      It is a disappointment to see this former employee make such exaggerated comments. While we respect we’re not perfect and everyone doesn’t have the employee experience we’d like them to have, the accusations in this review are untrue. Like most companies, we were dealt many challenges brought by the pandemic and are still navigating these troubled waters as business ramifications are still every present. This former employee did not have actual insight into what the leadership team faced, making the last two years the most difficult in their careers. Our turnover is very much in line with what other companies see in our industry as well as the business services segment in particular. Our leadership team does not make any decision lightly and we are constantly evaluating the impact of changes we make and do our best to address any issues when they are identified. As for the political references, our employees and leadership team are free to support whomever they choose. We do have a social media policy and all employees, leadership team included, must abide by it. Politics are not brought into the office by our leadership team, and a political agenda is not pushed by CertaSite or by our leadership team. If any employee ever feels uncomfortable about activity on a social media site, they should speak with their manager or HR. We sincerely hope they would bring up their concerns so it could be addressed in a timely manner. The comments and opinions referencing CertaSite's CEO, in particular, above are distinctly untrue and we would invite anyone to review his history and personal commitment to his business, community, and church. His career, to date, would never be possible if these comments were typical of his character and business decision making. We’re sorry you felt this way about your time at CertaSite.
      4.0
      Dec 11, 2019

      Great place to work. Too much reach.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People Culture Work Ethic Training Fun place to work

      Cons

      Pay Structure Executive leadership comes across as controlling at times. Too many reports. Not a lot of open dialog on decisions made for branches. Timeliness in respond times.

      avatar
      CertaSite Response
      4y
      Thank you for taking time to leave us feedback. Your feedback helps CertaSite become better. We appreciate you taking time to share what we are doing well and what we can work to improve. At CertaSite, we always strive to live up to our mission and our vision, but sometimes we miss the mark. We have made some changes to create more open dialog through recurring meetings between branches and leadership, and we hope this effort will address the concerns you expressed.
      Viewing 4 - 6 of 78 Reviews
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      Glassdoor has 80 CertaSite reviews submitted anonymously by CertaSite employees. Read employee reviews and ratings on Glassdoor to decide if CertaSite is right for you.