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      CertaSite

      Engaged Employer

      CertaSite reviews

      3.0

      47% would recommend to a friend

      (78 total reviews)
      avatar

      Jeff Wyatt

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      CertaSite has an employee rating of 3.0 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CertaSite employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      78 reviews
      1.0
      Jan 29, 2022

      Beware

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the local level, everyone cares about each other - from the techs to the sales reps. Coworkers are very helpful, and truthfully want to help their branch be the best they can possibly be.

      Cons

      Everything else. It is truthfully shocking that the PE company has not stepped in and cleaned out the C Suite. The CEO laid off multiple employees, but he didn’t do it himself. He made the local GM’s and regional sales leaders do this. They were told that they would be brought back in after a month of being furloughed. None of that happens. Don’t be surprised when your pay is cut while the CEO is staying in 5 star hotels and treating the C Suite to $1000 dinners. I honestly respect the way leadership can lie to all of their employees. I would have a hard time sleeping by, but they seem to be doing ok.

      avatar
      CertaSite Response
      4y
      We recognize there are different views about decisions made at our company. Our leadership team does not make any of these decisions lightly, but we do, however, feel the need to correct misinformation when it’s placed on a public platform. The accusations made above are not only untrue but appear to be a personal attack on our CEO and leadership team. We understand and respect not everyone has the perfect employee experience, but to make inaccurate statements on a public platform is taking it a bit far. Many of your comments are based on your personal opinion and not factual details of the business. As an account executive, one would not be privy to all business decisions and details that go into any decision made at the company. As someone who was not privy to those particular decisions, it’s not appropriate to make assumptions, which is exactly what is outlined in the review above. While we had hoped to bring all furloughed employees back, we never told them they would be brought back. There are no lies being told, people misinterpret things constantly, but our leadership team is transparent and always has our employee’s best interest at heart.
      1.0
      Nov 15, 2021

      A scramble of a company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible. Work from home. Holiday pay.

      Cons

      Everyone looks out for themselves and zero communication. That equals a messy, chaotic company. Existing employees make suggestions but it all falls on deaf ears. Wrong people in the wrong positions. Lead by example and COMMUNICATE!

      avatar
      CertaSite Response
      4y
      Thank you for taking the time to leave us a review. We’re glad you’re enjoying the flexibility of our work environment, particularly during these colder months. At CertaSite, we always strive to live up to our mission and our vision, but sometimes we miss the mark. Regarding communication, we strive to be transparent and recognize we can always do better. We’re sorry it seems suggestions are not being heard. To better our communication amongst branches, we have initiated more in-person meetings – individually and in small groups - at branches and are reconnecting to make sure everyone from the leadership team to our technicians is on the same page and everyone is heard. Cross-functional team meetings and quarterly planning team meetings are part of our larger effort that will help keep the company aligned. We appreciate your feedback, CertaSite feels communication is critical for a great workplace.
      1.0
      Mar 9, 2026

      Turn and RUN!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great coworkers, good customers, ok pay.

      Cons

      Completely dysfuctional company. Leadership is dishonest and unfair to employees. It's a total clique and if you aren't in it, watch out. Leadership surrounds themselves with "yes-workers" instead of people who desire to truly do a good job & understand the business. Decisions take months to be made & direction changes every day. There is no one to protect or represent employees. There are no such things as annual performance reviews or raises unless someone above you fights for it, even then you might not get anything for several years. Policies are handled on a case by case, person by person basis depending on who you are.

      Viewing 10 - 12 of 78 Reviews
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      ReviewsCertaSite reviews

      Glassdoor has 80 CertaSite reviews submitted anonymously by CertaSite employees. Read employee reviews and ratings on Glassdoor to decide if CertaSite is right for you.