Does Change Healthcare pay their employees well?

According to anonymously submitted Glassdoor reviews, Change Healthcare employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Change Healthcare. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Change Healthcare?

49% of Change Healthcare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Change Healthcare 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Change Healthcare?

Healthcare Representative (50) , Software Engineer (39) , Director (35) , Customer Service Representative (34) , Manager (30) , Patient Service Representative (30) , Business Analyst (29) , Project Manager (21) , Health Care Representative (19) , Senior Software Engineer (19) , Remote Medical Coder (17) , Resolve Applications Specialist (15) , Product Manager (14) , Vice President (14) , Resolution Specialist (13)

What are the pros of working at Change Healthcare according to real employee reviews?

"Benefits are great and consistent" ((in 170 reviews)); "I worked with many great people and generally I was challenged and giving interesting and meaningful work." ((in 132 reviews)); "Decent pay and building space" ((in 89 reviews)); "Company fully embraces work from home and a flexible schedule." ((in 75 reviews)); "Work life balance is good" ((in 55 reviews))

What are the cons of working at Change Healthcare according to real employee reviews?

"Poor management (not leaders who support their teams)" ((in 140 reviews)); "There was little to no training on my position." ((in 52 reviews)); "poor leadership and directions." ((in 41 reviews)); "Too many middle managers who have no business having any sort of power in the company" ((in 41 reviews)); "Also lack of integrity from some upper management who expects you to go along with lying to clients." ((in 39 reviews))

What are employees saying about Change Healthcare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Change Healthcare layoffs and their outlook for job security at Change Healthcare in 2026.

What are the top reviewed Change Healthcare locations?

Nashville , Atlanta , Alpharetta , Chicago , Lombard , Fort Worth , Seattle , Queensbury , New York , King of Prussia , North Charleston , Charlotte , Dallas , Los Angeles , San Francisco , Weston , Saint Louis , Emeryville , Miami , Tulsa , Philadelphia , Port Saint Lucie , Twinsburg , Remote , Clinton Township , Pensacola , Tampa , Boston , Lewiston , Asheville

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Change Healthcare

Acquired by Optum

Change Healthcare reviews

3.1

49% would recommend to a friend

(1,890 total reviews)

Neil de Crescenzo

59% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Change Healthcare has an employee rating of 3.1 out of 5 stars, based on 1,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Change Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 20, 2020

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/Life balance program. Terrific office atmosphere.

Cons

Not enough employees to perform the tasks required

Change Healthcare Response

Thank you for taking the time to leave a review! We are so happy that you enjoyed your time with us! We wish you all the best in your future endeavors.

5.0

Feb 19, 2020

Trainer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been handling Change Healthcare accounts and i am sure that i am capable enough for the job.

Cons

Not able to track some information since we always depend on the client's update

Change Healthcare Response

Thank you for taking the time to leave a review! We are happy to hear that you're enjoying your time with us so far!

3.0

Feb 5, 2020

Decent benefits but very little or no flexibility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home policy and good salary compensation

Cons

Decisions are made unilaterally by a centralized management body that is mostlt unaware of the consequences of these decisions

Change Healthcare Response

Thank you so much for taking the time to leave a review! We are happy to hear that you are pleased with your flexibility to work remote and compensation. Regarding some of your other feedback, we ask that you connect to our Employee Experience team to give specific advice on gaps you're seeing in your area of the business. We would also encourage you to give feedback to your People Solutions Business Partner. Thank you again!!

Viewing 1870 - 1872 of 1,890 Reviews

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Great place to work

Trainer

Decent benefits but very little or no flexibility

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