Does Chapman Automotive Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Chapman Automotive Group employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Chapman Automotive Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Chapman Automotive Group?

36% of Chapman Automotive Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chapman Automotive Group 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Chapman Automotive Group?

Sales Associate (9) , Sales (7) , Car Salesman (5) , Sales Representative (4) , Automotive Service Advisor (3) , Automotive Technician (3) , Customer Advocate (3) , Front Desk Receptionist (3) , Customer Service Representative (2) , Express Service Advisor (2) , Manager (2) , Receptionist (2)

What are the pros of working at Chapman Automotive Group according to real employee reviews?

"Some of the people are great and friendly." ((in 12 reviews)); "Good Hours, Management is good" ((in 9 reviews)); "Good benefits, treat employees well." ((in 7 reviews)); "Great income potential and great coworkers." ((in 5 reviews)); "Good pay" ((in 3 reviews))

What are the cons of working at Chapman Automotive Group according to real employee reviews?

"Hours are long and tiring" ((in 10 reviews)); "Sales as always long hours" ((in 5 reviews)); "Corrupt owner, manager." ((in 4 reviews)); "no work life balance" ((in 4 reviews)); "The shop is losing money because of this." ((in 2 reviews))

What are the top reviewed Chapman Automotive Group locations?

Chandler , Phoenix , Tucson , Scottsdale , Tempe , Henderson , Las Vegas , North Las Vegas

Chapman Automotive Group reviews

2.9

36% would recommend to a friend

(129 total reviews)

Ted Chapman and John Chapman

42% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chapman Automotive Group has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chapman Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

129 reviews

2.0

Sep 11, 2023

Chapman automotive review

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Good pay and Great benefits.

Cons

Terrible service advisors at most store locations. Some locations never answer the phone to assist their customers or give status updates. You will feel like a secretary by sending so many emails to service advisors. Be prepared to give customers the run around because their service advisor does not return their phone call back in a timely manner. Do not look at this job as something long term. They hire a new training class at the call center once a month so your position is always replaceable.

Chapman Automotive Group Response

2y

Thank you for sharing your feedback. We’re sorry your employee experience was unsatisfactory. We value our company culture and employee lifecycle, and take any negative comments about our company very seriously. Please feel free reach out to melissahuber@chapmanchoice.com with any additional comments, concerns, or suggestions you would like to share. We are always looking for ways to improve. Thank you again for taking the time to provide valuable feedback.

5.0

Aug 9, 2023

Great Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

awesome benefits (PTO, heath insurance, dental 401k)

Cons

LONG hours, high pressure environment

2.0

Jun 7, 2023

Ok place

Bdc representative

Recommend

CEO approval

Business Outlook

Pros

Nice chill rooms. Clean building.

Cons

Stuff rolls downhill way to quick. The people and leadership are kinda phony in a way lol. So many people coming in and out you don’t know who to trust.. also the director calls the shots not the manager.. He just kinda sits there eating salads. Idk lol.. nice guy.. def a manager not a leader..

Viewing 31 - 33 of 129 Reviews

Jobs at Chapman Automotive Group

Photo Booth Attendant (Part-Time)