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Charles River Associates

Engaged Employer

Charles River Associates reviews

4.0

74% would recommend to a friend

(603 total reviews)
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Paul Maleh

71% approve of CEO

70% positive business outlook

Charles River Associates has an employee rating of 4.0 out of 5 stars, based on 603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles River Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

603 reviews
2.0
Mar 29, 2009
Recommend
CEO approval
Business Outlook

Pros

-It can be a good learning experience if you happened to be staffed on one of the very few first rate projects with a competent project manager who knows how to COMMUNICATE. -We have some very smart folks who can dissect complex issues. Most are better off working alone, few can work well with others in terms of giving proper guidance and team leadership. -Good brand for litigation consulting, but forget business consulting. - Decent benefits, but not sure how much longer that will lasts. - If you are independent and possess a lot of initiative, this will be a great entry level job if you are a Junior staff (Analyst/Associates), since most do end up in good/top programs for MBA/Phd/Law. Just remember, people with strong initiatives get very far in life regardless of where they work.

Cons

-Think of an upside down pyramid: Vice Presidents far outnumber the mid and junior staff, yet there is always a lack of project work to keep the few remaining mid and junior staff utilized. - For mid-level consulting staff, professional training is a joke. The bare minimum is provided, and the VPs do very little in terms of taking a vested interest in developing future leadership from within. -Employees are only incentivized to have a myopic focus on utilization alone. Marketing/ proposal work is "appreciated" but not rewarded. And we wonder why we are having trouble filling the pipeline in terms of potential work? - Can be very political, depending on in which practice you are working. - Trouble retaining top employees: Lack of professional development, only utilization is rewarded, low morale due to a continuous high attritrion rate of good/top performers leaving for better opportunities, Sr. management says "A" but does "B", and do very little in terms of inspiring employees. -Lack of transparency in terms of bonus compensation: no one really knows what efforts are being rewarded until after bonuses are already doled out. -Only downward feedback processes, but no upward feedback. Senior management does not want to know what they are doing right or wrong.....nor do they take time to give proper downward feedback as well. -Lack of strategic direction for the company overall. At the practice level, some are better managed than others.

1.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

You pick up some skills, good exit opps

Cons

Hours are long, unpredictable, and can affect your social life. CRA likes to pitch itself as having an academic, "flat" structure, but this couldn't be further from the truth. You will be a stata monkey through and through, completing tasks at the behest of your managers, without any real intellectual contributions or stake in the work. My supervisor shamed me for taking "too much PTO" even though I never even got close to reaching the limit. This job will wear you down until you have nothing else to give. While you can certainly pick up some skills, you can probably do that in other, less stressful industries (think tanks, government, etc).

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Charles River Associates Response
4y
Thank you for your comments. I am sorry to hear that your time at CRA did not meet your expectations. We are proud of our commitment to creating work-life policies that support a sustainable consulting career, and also have invested in training and coaching our senior staff to grow develop into strong managers and leaders of others. That said, we strive to be a firm that always looks to become better, and I appreciate your feedback. I respect your wish to remain anonymous, but if you would like to speak with me further or share additional comments, please reach out to me directly. Jen Kordell, CHRO
1.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Wonderful colleagues at the junior level; a handful of lovely principals and VPs, but you have to sift through quite a few aggressive seniors to find them

Cons

Upper management does not keep up with the times nor do they particularly make an effort to support positive growth and development; responses to core political events are harmful to many (e.g., pandemic and George Floyd protests) Diversity and inclusion is simply a check box to most; elitist approach leads to problematic hiring practices, particularly at the top Compensation is poor relative to the industry and bonuses are laughable for junior staff

avatar
Charles River Associates Response
5y
I appreciate your feedback. CRA strives to provide every employee with a positive experience, and I am sorry we fell short of your expectations. We are committed to our diversity and inclusion initiatives, our robust training processes, and allowing our colleagues access to the professional development tools they need, and are always striving to get better in those areas. Although you note that you are no longer with CRA, I would be happy to speak with you further if you’d like to contact me directly. -- Jen Kordell, CHRO
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Glassdoor has 670 Charles River Associates reviews submitted anonymously by Charles River Associates employees. Read employee reviews and ratings on Glassdoor to decide if Charles River Associates is right for you.