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      Chase

      Engaged Employer

      Chase reviews

      3.8

      72% would recommend to a friend

      (10,667 total reviews)

      Jamie Dimon

      75% approve of CEO

      71% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.3

      Senior management

      Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Dec 14, 2014

      My experience here (3.5 yrs)

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast pace environment Have the ability to be part of a team in your branch location. Travel and help other branches. Meeting smart people who can teach you new things. A lot of successful business customers appear and you get to know them.

      Cons

      Depending on district , managers are uneducated and micro-manage. Learn to become strong , because if you're a weak person you will be left behind and rarely get promoted. Favoritism plays a role depending where you are located. Some managers are very inconsiderate for time you should leave the branch. Used to have great opportunities for one to get promoted. Now it's a joke and most managers in their current position have no idea what they're doing.

      1.0
      Dec 11, 2014

      Frustrating

      Mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      You don't have to go out and look for leads, because of the walk in traffic. You can work other branches that do not have assigned mortgage bankers.

      Cons

      Your job consist of being a project manager, and you do not have time to focus on sales. Upper level management is the worst at making decisions. Every time they make a change to improve the process, it consist of firing employees and get less employes to do more work. Your pay is based on the overloaded employees in the back office to get your file closed in a timely manner. So don't get too excited about submitting applications. Anytime there is an issue it gets swept under the rug, and management finds ways to point the finger at you, so always document everything. The process is very inconsistent, and that is due to the high attrition rate, and lack of communication. Due to the process being so slow you will have multiple files that do not close on the contract closing date. Realtors and title companies don't like to do business with you, because you are always having to defend your files, as to way thy did not close on time.

      Viewing 457 - 459 of 10,667 Reviews
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      Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.