Chase reviews

3.8

72% would recommend to a friend

(10,668 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot while working for Chase and experienced multiple aspects of the business. I learned what I like and don't like in a career and a company I work for.

Cons

They are almost always under staffed for 2 major reasons. (1) They don't fill positions at all or take forever to do it when someone leaves, because they decided it is better to hire someone with banking experience and their licenses already and (2) they hire the wrong people for teller positions because they only offer part time work. If you are looking to advance within the organization what you will likely experience is the pile more and more responsibility on you without any pay raises. I was told for 2 years I was being prepared to be moved into the branch manager trainee program and it kept being postponed with the promise of it being within the next 6 months. I then relocated for another position and after 3 weeks in the position was forced into my old position (great bait and switch.) High expectation for outbound calls to set appointments with customers assigned to your branch to come in for account reviews to try to get additional sales. The calls themselves aren't bad, but they aren't a productive use of company time when the results from them are so minimal.

3.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work here are the benefits. Even as a part time employee you do receive full benefits which is pretty awesome. I also happened to make some life long friends at Chase not to say that is a guarantee, but no matter what branch I worked at there always seemed to be amazing employees.

Cons

The pay rate is extremely low for what you are expected to be do. There is not much of a chance of the rate getting higher as the years go by if you intend to stay within the teller role. The only advantage is that there are bonuses given ,but these bonuses are solely based on the branch as a team. The chances for transitioning from part time to full time are very slim unless you plan on moving branches or in my case states. Some branches are very micro managed and everyday you will hear a manage say "let's get those sales up!" It can become a little frustrating so just make sure to always keep your sales numbers up. They will expect you to stay late or come in early without much notice and if you don't you will suffer the consequences.

Viewing 484 - 486 of 10,668 Reviews

Glassdoor has 10,926 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.