Is Chase a good company to work for?

Chase has an overall rating of 3.8 out of 5, based on over 10,928 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at Chase to a friend and 71% have a positive outlook for the business. The best reviews about Chase have been left by employees working as Intern , Banker Associate and Part Time Associate Banker .

Does Chase pay their employees well?

According to anonymously submitted Glassdoor reviews, Chase employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Chase. This rating has been stable over the past 12 months.

How satisfied are employees working at Chase?

72% of Chase employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chase 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Chase?

Bank Teller (609) , Personal Banker (593) , Associate Banker (561) , Relationship Banker (542) , Teller (491) , Licensed Personal Banker (332) , Private Client Banker (295) , Branch Manager (251) , Licensed Relationship Banker (167) , Customer Service Representative (126) , Part Time Associate Banker (121) , Banker (85) , Lead Associate Operations (72) , Assistant Branch Manager (71) , Lead Teller Operations Specialist (71)

What are the pros of working at Chase according to real employee reviews?

"great benefits and the company really tries (fails but tries) for employee satisfaction." ((in 1568 reviews)); "Pay is good and there is ability to have hybrid schedule" ((in 590 reviews)); "Chase pays pretty well and most of the time the people you work with are great." ((in 333 reviews)); "training is great and invaluable." ((in 275 reviews)); "I started off with 4 weeks vacation plus sick days which was nice in terms of time off available." ((in 183 reviews))

What are the cons of working at Chase according to real employee reviews?

"Management was poor and the sales environment made for some dirty actions among the team." ((in 559 reviews)); "I had a bad manager and would spend the evenings dreading going back into work." ((in 374 reviews)); "Low salary competitive not too much exposure to different projects" ((in 218 reviews)); "No work life balance ; directionless ; old guard out of touch with modern trends ;huge turnover" ((in 215 reviews)); "Long hours if you expect to succeed unrealistic expectation for their employees to be perfect ." ((in 177 reviews))

What are employees saying about Chase layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chase layoffs and their outlook for job security at Chase in 2026.

What are the top reviewed Chase locations?

New York , Columbus , Chicago , Houston , Dallas , Phoenix , San Antonio , Los Angeles , San Francisco , Wilmington , Tampa , Seattle , San Diego , Tempe , Miami , Brooklyn , Orlando , Jacksonville , Indianapolis , Austin , Atlanta , Denver , Springfield , Elgin , Milwaukee , Fort Worth , Plano , Detroit , San Jose , Arlington

Chase reviews

3.8

72% would recommend to a friend

(10,670 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Chase has an employee rating of 3.8 out of 5 stars, based on 10,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews

1.0

Sep 23, 2012

Don't Go Into Management With Chase

Abm

Recommend

CEO approval

Business Outlook

Pros

Strong name. Great Benefits. So-So Pay (unless you are coming from the outside into Chase).

Cons

Poor upper management. Direction changes sometimes without you even knowing. Every mistake you make is amplified to the fullest extent possible. The customer, regardless of how ridiculous their claims may be, is always right. Goals don't change much, even though your market share drops thanks to a large number of branches being added. Manager are expected to work like dogs and will never be recognized for it. You keep your mouth closed and never speak up, because if you do you will never get promoted or worse you may lose your job.

1.0

Sep 3, 2012

Base Salary/Commissions are a JOKE!

Licensed personal banker

Recommend

CEO approval

Business Outlook

Pros

OK benefits. Good experience. Opportunity to get Series 6/63 Licensed. Good job for recent college grad. Get your license/experience and get out! Branch Manager and employees great to work with. Senior Management is good but I have heard of bad experiences. Overall they agree that we should be compensated more. I should note that I was not fired, have never been discriminated against and have no ill will towards and of my co-workers. This review is solely based on JPM Chase's compensation structure.

Cons

Base Salary is $32k. No raises. Bankers with Chase for 10+ yrs making $32k. If you get promoted you get a PAY CUT! Commissions are a JOKE. The ONLY bankers that are making good money are in NY City. Some making $20k month in commissions alone. They are the example to the rest of the country, when there is absolutely NO WAY to make that kind of money in 98% of the rest of the country. PVC system is a joke. Lots of disgruntled banker's expected to provide a Great Customer experience....it's not happening! 15 PVC's to open account you get 80% dollar value when you hit 400 PVC's and 100% when you hit 1000 PVC's. Hardly any bankers make 1000 PVC's in a month to be able to get a $1000 commission check.

3.0

Aug 15, 2012

Really good people

Technical product manager

Recommend

CEO approval

Business Outlook

Pros

Some really talented, great people Lots of expertise Promote from within Excellent bonus

Cons

Salaries seemed a bit low Some silos of knowledge which were barriers at times

Viewing 514 - 516 of 10,670 Reviews

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Don't Go Into Management With Chase

Base Salary/Commissions are a JOKE!

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