Chase reviews

3.8

72% would recommend to a friend

(10,670 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Dec 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Brand Name / Opportunity to work with modern technology/ Great feeling of putting a smile on a customer's face when helping.

Cons

Branches (Worst place to work ) where usually have the lowest level of management ( manager and district managers) which will drive your career to an end. HR - very superficial with a career mobility process totally full of gaps not functional, most of the internal opportunities online applications are never answered, in case you receive a call you got to have experience anyway since they don't have a training program to help to develop your skills, there is no exceptions for existing employees. The high executive level keep trying to keep people motivated with career mobility messages but it doesn't works equally, worst if you are a diversity employee most likely doors will be closed for you in terms of internal opportunities for advancement. The incentive annual pay out plan is always changing to a lower and lower pay out commission. Sales is and will be always on first place, your annual review is based on your numbers (PVCs) then quality of service and dedication. Worst district managers ( with no human sense and professional ethics are promoted to Wealth Management as Managers).

1.0
Oct 31, 2012
Recommend
CEO approval
Business Outlook

Pros

lunch break if you don't feel too much pressure to work through and do more files to make up for one mistake in order to raise your score. You may get stressed out enough to go on disability - as many at this site have, due to anxiety, stress and lack of sleep.

Cons

unrealistic audit scores of 0% or 100% per file - every file audited, no morale whatsoever. Company has no work life balance at all...you have to schedule 24 hrs in advance for sick time or get "dinged" for calling in sick (referenced as an occurance). I've worked for them a number of years and only had this experience most recently - poor treatment of staff, unrealistic expectations, no human factor at all and silence all day every day. If you talk at all you will be under the radar and Manager will tell your sup to reprimand you. You are to talk only on break and lunch. Weekly changes to expectations. No career ops in San Diego due to focus is Default - ie: Loss Mit, BK and FC. Pay is decent now that they did pay adjustments - but now expectations are beyond reasonable. Cost of benefits offered takes that pay adjustment and leaves you with less take home pay. Raising concerns of atmosphere, training and expectations puts you in the spotlight and next in line for termination. No culture, no values, bullying of staff to perform and be perfect. CEO is very knowledgable - I'm sure has no clue what goes on at the branch level. "Too Big to Fail" . Need for counseling and medication, disability or workman's comp leave due to stress and anxiety.

Viewing 511 - 513 of 10,670 Reviews

Glassdoor has 10,928 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.