Chase reviews

3.8

71% would recommend to a friend

(10,670 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

JPMorgan Chase has good benefits. They also have a great 401k plan. If you are of the management area, you automatically get 4 weeks of paid vacation a year, along with sick days and a few holidays. They do offer 12wks of full pay of maternity leave as long as you've been employed for one full year before your due date. They are located all around the US which makes it an easy job transfer.

Cons

They claim to have different work options for families but there is a long process to even get acknowleged for the approval process. I worked there for 3years and had a total of 3different managers. During this time period, I was never given a review or even goals for my job role. Never enve had a raise. The other employees in my branch never got raises in these past 3years either.

3.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Chase provides good training for their employees. The base pay is decent compared to many other banks. I had some good managers over the years, but there are good people everywhere. It was nice to have more young men come into the branch over my years there. Chase avoided the sub prime mortgage scandel nicely.

Cons

Selling credit cards is corny. The lack of power of loan decision is frustrating. Having to take a thumb print from a customer is dehumanizing. The PVC comepensation program and the base salaries are geared for large urban cities. It is impossible to get Chase to pay for grad school.

3.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

JPMorgan Chase is a one of the largest financial services institutions in the world. There is always opportunity to advance your career if you are willing to work hard. There are opportunities in all kinds of fields; the retail branch is only a small portion of the overall company. Chase is located in 17 US states and many countries around the world and is willing to work with employees to relocate within the company. The personal banker incentive plan is one of the very best in the industry. If you are willing to work hard, there is unlimited potential to earn incentives, and the plan is structured in such a way that you actually get paid for offering free products, which you will be hard pressed to find elsewhere. The training is also great and prepares you well for the professional work place.

Cons

Being such a large company, it is very easy for the 'little guy' to get left behind. Since the company has become such a large corporate institution, many of the little things that made it such a nice place to work for when it was smaller have been taken away to increase overall revenues. Senior management has turned largely to micro-managing the employees, which can be productive when appropriately applied, but seems to have taken a turn for the worse recently. Rather than being encouraged to produce results, employees are cautioned to fear not producing the RIGHT results. Although the incentive plan is great, the base pay is quite low compared to other financial institutions. The high personal banker incentive plan encourages a younger, more eager crowd because of it's large payout potential, but in reality is designed to turnover the position within a few years when bankers realize they can get paid a considerably higher base elsewhere, which enables the company to continue paying a much lower base. This also lowers customer satisfaction ratings because there is such a high branch turnover rate.

Viewing 562 - 564 of 10,670 Reviews

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