Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Mar 17, 2019

BM

Recommend
CEO approval
Business Outlook

Pros

First Class Bank, technology is amazing.

Cons

Not enough staffing, upper management wants you to run a branch without adequate staff. So existing staff is burned out and angry, customers complain why do they have to wait and take their anger out on staff. It’s a vicious cycle, leading to employees looking to leave branch banking.

1.0
May 13, 2025

Avoid!!!!

Recommend
CEO approval
Business Outlook

Pros

Nothing at all. Not a single thing.

Cons

Worst job I have ever had in my life. Manager made my life a living hell and was obsessive micromanager. Constant staff turnover like a revolving door. Many branches are in unsafe locations with rude customers. The company cares about money and nothing else. Don't waste your time. You are better working in fast food or retail then here. Pay is lousy. No raise, no bonus. CEO is one of the world's richest men and yet company is so cheap they act like a charity. Schedules are a disaster and so is time off. Never worked with such rude, toxic and abusive people in all my life. Impossible to transfer or promote.

1.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Your coworkers can be great

Cons

They would rather drive you out of your job then give you a raise. You will get an annual review at the end of each year and that determines any pay raises. There are only 2 categories that they judge your performance on and you can either be On-track or Growth Area. BUT since literally every aspect of your job is put into TWO categories if you are having a hard time grasping ONE concept they will give you a growth area rating which means NO RAISE FOR YOU! At the time of writing this I, an employee of four years, with multiple raises over the years to the point of making almost dollar more then the new hires last year, am currently making LESS THEN SOME NEW HIRES!! This is called pay compression and it is a well documented business situations that is regarded as one of the worst situations a company can be in. But instead of actively trying to rectify this Chase is ACTIVELY making sure it happens. Chase is not a reputable company it is a large, scummy, corporation that slathers clown make up all over itself to make you THINK it's a great company to work for but the truth is they will treat you like you are the dumbest insect to ever dare crawl your way into their presence.

Viewing 7 - 9 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.