Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Jun 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Pretty much impossible to get fired Not much actual work happens because it's mired in process

Cons

Lowest performers are retained due to meritocracy -- nobody wants to have to give a mediocre performer the dreaded "needs improvement" which costs them their bonus, so instead the worst are kept around and the "needs" is shuffled between them. You are a line item expense. They will outsource your job if they can, even if the overseas staff cannot get anything accomplished. There is a perpetual lack of resources for completing a project, despite $22 billion in profits annually -- we all need to "tighten our belts" to get things done. Positions will require you to work many hours nights and weekends; work/life balance is awful. You can work from home if there's an emergency on a weekend, but if you have a plumber scheduled during the work week? No, that's a security issue. They pay less than competing firms; look elsewhere first. No opportunity for advancement. Zero. Find a position a grade above yours? You can interview and get the job, but you won't get the title, pay, or pay grade until next review cycle at which time they will determine whether or not you are a good fit for the position after you have been doing it for months. Would they do this to someone off the street? This is the only company where tenure is a negative.

4.0
Jan 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Good schedule, they work with you when you have school or children. Job is pretty striaght forward. Nice bonus. Good pay.

Cons

If you work nights you get a pay shift diff. which is typical 10% extra of your bonus. If you are trying to transfer to another department that is during the day, it is a lateral move therefore you lose your shift diff and only get paid you base pay, even if the job is a step up. So basically you get a pay decrease, for a job increase.

2.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

OK pay if you're a new employee. Benefits are OK too.

Cons

Constantly understaffed, overloaded with work that is outside of your job description. Poor performing employees are treated the same if not better than the ones who are decent. There's also constant turn over. In the time I was on one private label team, almost the entire west coast team quit. Management has no clue what goes on at ground level and Jamie Dimon threatened people with firings for not being vaccinated. They made employees work from home during the pandemic, then yanked it away from most due to lack of production. (Auto put up record numbers during the pandemic with short staffing). The tech is super outdated and the company is very cheap, everything is held together with workarounds and manual processes. The only thing they invest in is ramming woke ideology down everyone's throats. Unless you're a minority, I wouldn't hold my breath on a promotion these days. Chase also pays new employees more than if an employee promotes to that position. Great loyalty response! Auto is an afterthought for chase, and if you're not in one of their big sites, you may as well not exist.

Viewing 10 - 12 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.