Chase reviews

3.8

71% would recommend to a friend

(10,670 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice building, big desks, white noise in air filtration system and clean in office and no holidays.

Cons

Change of schedule with no prior acknowledgement or approval, days off are canceled, weekend rotations are changed without acknowledgment, if you cause company a loss you will lose your job, manager will throw you under the bus to save face, managers know very little about being managers, hours and days of work change on a weekly basis you will find yourself working 6 days a week 2 times a month because they will cancel your trade day. You are told you will have 1 10 hr day a month but in actuality you will have them before/after holidays and every time there is a change in any operating system or policy. When you ask managers about the change in your schedule without them telling you their answer is "business needs come first and business rules" you have to have sick hours pre approved; yes I said pre approved. Even vaca and personal days that you were lucky enough to get approved they will still cancel them if they want; an approval means nothing to them! If management feels you do not need 4 hours off for an appointment they may approve what the feel is appropriate. You are to schedule your personal days off that you receive but if business is busy they will blackout all available days and if you don't use them you will lose them. They go off a "rolling calender" you are given a total of 7 days in a rolling calender before you are terminated. I have seen many people walked out, a manager fired and a manager tell someone if they interviewed for another dept they would not give a good recommendation for them. Managers are unethical and inappropriate and "clicky". if you want to succeed here you better smoke and go on smoke breaks with your manager. This is an absolutely horrible experience and I regret ever accepting my hiring offer.

1.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Cool name on your resume

Cons

The most stressful job I've ever had. I literally had nightmares and couldn't sleep at night because of the amount of sales you have to produce and close per month. You have to push clients to sign up for products they don't want and don't even need! You have to stop them in the lobby and force them to sit down at your desk. And who cares if they only came in to make a quick deposit? Who cares if they are on their lunch break? Who cares if they already have 10 Chase credit cards, an auto loan, a mortgage loan, an insurance, checking and savings and a business account! Sign them up for more stuff! You have to drill them with a robatic 1-2-3 drill that Chase created (watch 1 2 3 drill on youtube). And if you don't produce and your numbers are low, guess what, you'll be fired in no time! It's better to wash floors and clean toilets than to work for a disguisting bank like Chase. Shame on this bank! Stay away from this torture!

4.0
Oct 27, 2011

It isn't always paradise.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Communication from management Type of work

Cons

Management gets angry when stressed! That is very frustrating. Slow computers is a pain. Management doesn't address everyone of issues.

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Glassdoor has 10,928 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.