Chase reviews

-Poor maanagement. All the managers do is sit in there office on the computer all day. They hardly ever come out of there office to help with a situtation that might take a personal banker 2 hours to help someone. That means missed opportunities in the branch to make incentive. -Make sure you are the favorite in the branch. If you are not the favorite in the branch you will not get the same treatment as the others. Vacation will take longer to approve or will be declined. Manager wil nit pick on things that you shouldnt do or need to do that will not improve or hur anything, they just do it to be stubborn. -Dont take any vacation. Because if you take vacation and you only work 10 business days your incentive obviously wont be very much and you will get in trouble for having lower than normal incentive. Well you know i was on vacation what do you want me to do. -Management has not idea what goes on on the front line so they are clueless when they actually are forced to help someone. My manager doesn even know how to order a debit card. Everything is scripted, they try to turn you into a robot. Every thing is based on a 1-2-3 drill. Veryify customer info, make sure they are in correct product, offer pre approvals or other convenience. If you do not do the 1-2-3 drill you will get in trouble, even if you known the customer for 5 years. -Leave your personality at home because it is not welcome in the lobby. - 10 Personal banker in one branch that maybe runs 15,000 transactions a month. No need for 10, heck no need for 3 in one branch. You are taking away incentive from personal bankers having 10 of them in one location.

Being recently acquired by J.P. Morgan, the nimbleness and quick change to market conditions is changing to a bureaucratic, red tape filled entity. Paymentech had double digit returns before being acquired. I guarantee that will stop with the recent acquisition.