Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

All licensing and study materials were paid for by the company for the Series 6, 63, and Life, Accident, and Health. I was also paid a salary for my study time. The staff at my branch was a pleasure to work with and the atmosphere was mostly positive. Opportunities for compensation were good and I learned a lot about investing, saving, and how badly most Americans do both. It is a nice place to work but finance in general was not right for me.

Cons

I was placed to work in a branch in Garland when I lived in Mesquite. I passed 4 other Chase branches on my way to work. The position is advertised as one where an ulimited number of investment customers walk in the door every day but it still takes a lot of work to profile and prospect those customers. Scheduling didn't always make sense. Personally I don't like working on Saturdays but had to work 3 out of 4 each month. After 6 weeks of licencing there were another 4-6 weeks of training. By the time I got to do my actual job I was no longer excited about it and had forgotten the earliest training I went through; each week of training did not build upon the previous. Once when a senior manager asked me about the results of a precedent I had set in taking loan apps via a new method. I gave her my opinion about a couple things that I thought would improve the program. I was later reprimanded by my local manager for giving my opinion. In the future I should give only positive feedback. Negative feedback should be given to my direct report (who wasn't even there to observe what I saw) and then he would decide if it needed to be reported further up. When I asked for help or was told I was underperforming I don't feel like I got the help I needed to be successful.

2.0
Dec 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Great brand recognition. If you are a sales person there is no other company that will get you in front of more people than Chase, whether lists or lobby. Products on par with other companies for banking and investments. PB / BM positions offer lots of training. If you are hourly, teller or PB work / balance is good.

Cons

If you are any type of mgr, asst mgr, upper mgt or a commissioned salesperson there is no balance between work and personal. No respect from Sr mgt. Constant turnover of Sr mgt means lots of moving targets and no consistant objectives. If someome wants an entry level sales or mgt look at Chase, but if you are looking for long term, look elsewhere. Go to you tube and type in 123 drill and see half a dozen videos on what life is really like at Chase. Turnover is over 40% in some jobs and close in others. In a state with 16% unemployment there should be almost none.

3.0
Dec 9, 2009

Work and and kiss up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay and benefits with paid vacations, sick days, and personal time. Able to meet many people especially customers to network with.

Cons

If one wants to move up, you need to always perform your best to stand out and make sure you're on the good side of management. and basically kiss up.

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