Chase reviews

3.8

72% would recommend to a friend

(10,662 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Aug 22, 2009
Recommend
CEO approval
Business Outlook

Pros

The retail branches of Chase are an interesting place to work as opposed to boutique retial financial advisory firms. The branch is a great place for traffic and immediate access to customers.

Cons

Depending on the Branch manager, a financial advisor who is interested in making or enlarging a book of business will have a hard time especially since the brance is concerned about the P/L of the branch only and not the business partners.

2.0
Aug 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The JPMorgan Chase name. Being part of a "Too big to fail" organization. Free lunch 5 days a month.

Cons

In one word: Management. People are not treated with dignity and respect. Goals are set at unattainable levels for 90% of the workforce. Highly inefficient processes. Arguably customers are treated worse than employees.

1.0
Aug 17, 2009
Recommend
CEO approval
Business Outlook

Pros

The people within the branches are great individuals to work with. The brand recognition is helpful when selling and the benefits are great.

Cons

Upper management only cares about aggressive selling products in ways that are very unethical and unmorally sound. In the process, there are several violations of their own policies and federal regulations. Personal bankers are obligated to disregard compliance to meet sell quotas that may be not suitable for customers and even contradictory of their request. Within this company as an employee you are only a number and reminded every day that you are expendable. At Chase, you are no longer a noble professional banker but rather you will become a sleazy car salesman.

Viewing 10528 - 10530 of 10,662 Reviews

Glassdoor has 10,920 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.