Chase reviews

3.8

72% would recommend to a friend

(10,662 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Jun 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Great Brand name - looks great on resume...But that's about it.

Cons

Unfortunately I think they will erode their brand because of how they treat the employees who are on the front line with customers. Personal Bankers have almost a 25% turnover and with approximately 8,000 PB's nationwide - only about 10% of them make 100K or more....and they work like indentured servents. I've seen my branch district manager call all the bankers into a conference room in the middle of the day to yell at them because they haven't opened up enough checking accounts. This hard core sales strategy leads to some pretty shady dealings. The customer is NOT put first. The home lending area is a disaster. Loans for purchases and refinances in the pipeline for six months or more because the operations and processing is so poor. Many of my fellow workers (who are commissioned) have millions of dollars of loans that they can't get closed, and have to borrow money in order to pay their rents or mortgages. Seems to value mediocrity....most of the high producers in my area have left or are planning to.

4.0
Jun 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Relatively felxible schedule- I worked at a branch with quite a few bankers, so we all worked together to make sure the branch was always covered and those who needed time off were able to take it. When you work a Saturday, you get a full day off during the week.

Cons

Nothing was ever good enough for senior management, whatever goals you accomplished today seemed to be forgotten the next morning.

2.0
Jun 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The pros is that the bank has a strong financial position

Cons

The cons are that they have taken away the compensation and 401K match schedule. Because they pride themselves in being a strong bank, they actually think that employees want to work there.

Viewing 10546 - 10548 of 10,662 Reviews

Glassdoor has 10,920 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.