Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

I think, considering the current financial conditions, the bank, under it's current CEO, has been performing very satisfactory. The CEO has made "some" jobs at Chase give a sense of "security" based on the fact that they cannot be off-shored. The bank does provide you with a good amount of very good benefits, but that should be expected of any "Fortune 500" company. I can say with confidence, that the company seems to be going in the right direction financially speaking therefore giving the employees a high potential for personal enrichment through there benefits.

Cons

The thing in my opinion, that makes me sick to my stomach, is the lack of opportunities that are presented to the employees from the Retail division of Chase Bank. To sum it up, if you are NOT interested in being: Branch Manager, Sales Manager, Business Specialist, or Operations Manager, you really don't have no other opportunities to move to lets say the JPMorgan side. You are almost "stuck" in Retail for "ever". In Retail, you have absolutely NO work life balance, you really work with people that have the same "Management" skill set of retail stores (WalMart, etc.), the people are definitely not qualified, the turn over among employees is super high, and the moral is "below" the floor. The CEO has done a tremendous job at boosting profits, but at the expense of a lower standard of living for the majority of Retail employees and a higher pay-out for him and his closely nit group. What a shame, we have become the WalMart of banks.

3.0
Aug 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Chase is a large company with countless opportunities for its top producers. Management at the Executive level is quite competent and have a definite direction that they like to take the company. For those 750 top bankers, the sky is the limit.

Cons

The intense focus on numbers can make a branch feel like a "boiler-room" at times without the the pay to compensate for the stress. If you aren't hitting your numbers, you garner the attention of upper level management and they want answers.

2.0
Aug 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Chase is a large company with countless opportunities for its top producers. Management at the Executive level is quite competent and have a definite direction that they like to take the company. For those 750 top bankers, the sky is the limit.

Cons

If you are one of the other 7,000 or so bankers with Chase, things can seem to be more cloudy. The pressure is on to hit your numbers fresh out of your licensing exams. Your production is tracked hourly and in most cases, minute by minute. The intense focus on numbers can make a branch feel like a "boiler-room" at times without the the pay to compensate for the stress. If you aren't hitting your numbers, you garner the attention of upper level management and they want answers. Location and luck play a great role in a banker's success, but management seems to live in a vacuum and don't want to hear bankers pontificating about the basic rules of economics. There is also a culture of personality within Chase management. There is a ridiculous amount of time being wasted on e-mails, voice-mails and visits to make sense of lagging numbers. Lastly, if you are a banker not hitting your numbers consistently, it is very hard to move about the company. The standard answers from management is to get your numbers up first then they'll look into it. Don't start off as a banker if you want mobility in Chase! If you are a banker, leave then return later in a different job family.

Viewing 10624 - 10626 of 10,660 Reviews

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