Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Jul 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great commissions IF you are in a good demographical area, tons of support in your role (eg training and phone support for anything you might need)

Cons

Bad MD management in northeast area, pay is not good compare to other banks, typical sales tactic and pressure, non flexible schedule for the most part, unfair treatment towards employees, daily policy changes so margin for error increases

1.0
Jan 12, 2018

Relationship Banker

Recommend
CEO approval
Business Outlook

Pros

Benefits are good for part-time employees. Underpaid overall compared to other institutions is the trade off.

Cons

AS A FEMALE, I was told by multiple managers to wear more make up, shorter hemlines, and "try harder". They told me that's how they'd previously reached goals, and as "a salesperson I had to sell my self". When I was sick, my boyfriend's manager called my manager to see if he had called out too- which is crossing the line. My relationship was in line with Chase policy because we were NOT in the same branch, there was no reason she should have been snooping. I saw people get passed up in the company for "knowing the right person" even though they were not qualified, and actually qualified people were passed up. I saw two people get selected for a better position, then LOSE IT because their manager made a phone call to keep them in her own branch. Turnover was insane in the company. Last but not least, the very last thing I was told was when I left the company I was that I'd have to pay back my licensing if I ever came back to Chase. Well, today- they put "MISC DEBIT" all over my accounts and zeroed out not just my money but the money that was my dad's and my boyfriend's since I was a joint on it. I'm spending hours on the phone with them regarding this and no one can answer any of my questions and have no notes on why they did this all of a sudden. Needless to say, this company is awful. There's more but I can't even type it all.

4.0
Dec 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Lot of opportunity to advance Multiple roles available Client facing roles are well compensated

Cons

Bureaucratic Micromanagement Underperforming colleagues not held accountable

Viewing 151 - 153 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.