Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Dec 11, 2017

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I do love everything Chase does for its employees. I love benefit package, opportunity to volunteer during work days, 4-month maternity/paternity leaves.

Cons

Very unfair salaries all across.

2.0
Oct 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Large branch presence, lots of clients that walk in everyday, unsolicited "new money" walking in everyday if you're at the right branch, which makes meeting your "sales goals" realistic but just like any other sales oriented environment, if you're not in the right location, it'll be tough to bring in loan and investment dollars. I really enjoyed the salary structure, usually 38k base plus commission, so you get what you put in, lots of potential to make a lot of money but key word: POTENTIAL, also loved the bank holidays, hours, paid time off (vacation, sick, personal), great 401k match and ESPP, overall the job is not very hard

Cons

-expect to wear A LOT of hats, since the branches are shrinking drastically on staff, expect to make your 10-50 calls per day to schedule appointments and bring in new money but also you might have to be a greeter, provide manager overrides at teller window and help 90 year olds balance their checkbook -they paint the PCB role to be an elevated position, it really isn't, all the bankers are pretty much expected to do the same thing -NO ROOM FOR ADVANCEMENT -as a banker, you'll either be a Branch Manager (60-70+ hours per week, no thanks) or if you're a top ranked banker (pretty much top 3 in the district), you can maybe move to Financial Advisor role. I was hoping to move into one of our many, many corporate offices in Dallas and even with a degree and several years of banking experience, didn't receive any support for advancement, get the experience and don't say longer than 3 years, or you'll just get stuck -daily sales requirements -Chase tries to act like they're different than their competitors, all big banks are the same. Tracked daily on getting the silliest things like mobile and paperless. -Too much pressure on client experience to the point where it's not genuine at all, we have greeters or "adopters" that basically greet the clients but their sole purpose is to get clients to use ATMs, it comes off so fake and very awkward for the client

2.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Quick way to make a guaranteed paycheck while humiliating yourself doing the silliest things.

Cons

Opening doors for customers, getting them coffee, pretending to care, getting yelled at by high-net worth individuals for not being able to perform miracles, cleaning up dog poop at pet-friendly branches, etc. Look, it's the kind of job you get when desperate and need to pay rent. Only reason I did it. The worst part was having to buy your own uniforms. The company doesn't provide them, so you have to spend $50 on a sweater that says Chase and $30 and $25 on a Chase branded shirt and tie but those aren't useful outside of the organization. Why would I want to spend the $14 an hour I make off you to buy YOUR uniforms? Ridiculous. Your success is all based on what branch you get, if you're in a crappy neighborhood, best of luck to you trying to make a living selling people on "Chase Billpay" - $2 at a time.

Viewing 154 - 156 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.