The work environment is at the same time very relaxed, intensely challenging, with great support from the team.
Pros
Working in a high-level customer support position allows exposure to the whole range of Check Point products. The customer base is Fortune 100 and 500 companies who have the funding to have the best products and support available. The support team at Check Point is very collaborative and supportive, with constant cross training. The depth and breadth of expertise is amazing. Managers have their own accounts and provide great leadership by example. Mobility within the company is well supported. Check Point has well-stocked break areas--fruit, yogurt, cereal and good coffee every day. Lunch is paid for and delivered every day, not just the occasional pizza.
Cons
The prospect of working with mission critical support of major enterprises can be daunting. However when the amount of support from fellow employees and management is figured in, it is hard to call this a con.
