With great power comes great responsibility!
Pros
- Great culture, not micromanaged, or being babysat by upper management unless you are not doing your job. - Amazing work/life balance. The best I have been a part of in my experience. - The ability to see how things work internally, and feel comfortable enough to suggest new ideas or an approach to better things. - Management does listen, beyond that is /dev/null.
Cons
- Training for the various products is severely lacking. The expectation to know all products offered without proper training is difficult. - Management of accounts and tech support can be lackluster, it's a "who you know" game in order to get proper escalation and support most times. - Yearly targets are solely based your numbers, not the scope of reality of the accounts. So, if you have a REALLY good year you have to meet, or exceed that number. - Career opportunities internally are lacking, more opportunities are presented from customers. - Change is S-L-O-W.