Is Chevron a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Chevron have rated their employer with 4.1 out of 5 stars in 101 Glassdoor reviews. This is a higher than average score with the overall rating of Chevron employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Chevron now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Chevron .

Does Chevron pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Chevron with 4.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is 12.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Chevron.

How happy are Customer Service (CSR) professionals working at Chevron?

93% of Customer Service (CSR) employees at Chevron would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Chevron with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Chevron?

Cashier (171) , Intern (154) , Software Engineer (137) , Engineer (131) , Financial Analyst (126) , Facilities Engineer (87) , Manager (84) , Analyst (80) , Project Manager (80) , Business Analyst (78) , Finance Analyst (66) , Petroleum Engineer (65) , Process Engineer (63) , Customer Service Representative (62) , Sales Associate/Cashier (59)

What are the pros of working at Chevron according to real employee reviews?

"Great benefits and real" ((in 613 reviews)); "Work life balance can be good but it depends entirely on where you work and your manager" ((in 485 reviews)); "Good pay and great to have a 9 day fortnight" ((in 453 reviews)); "The people are great and it is evident that they really care for their employees and workers." ((in 438 reviews)); "Salary and good perks for direct hire" ((in 243 reviews))

What are the cons of working at Chevron according to real employee reviews?

"Bad management and they wanted you to sign up for a credit card instead of getting paid" ((in 149 reviews)); "Layoffs are frequent as oil and gas industry is quite volatile." ((in 115 reviews)); "HR is a sham and designed to protect bad managers" ((in 80 reviews)); "Long hours and very hierarchal (like all big companies)" ((in 58 reviews)); "Company is not the same what it was several years ago due to poor leadership." ((in 46 reviews))

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Chevron

Chevron Customer Service (CSR) reviews

4.1

93% would recommend to a friend

(101 total reviews)

Mike Wirth

95% approve of CEO

89% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

3.8

Senior management

Customer Service (CSR) employees have rated Chevron with 4.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Chevron is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

5.0

Apr 13, 2015

Safety

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I learned alot of safety tips when working. I learned how to handle the safe. I got a great experience out of it.

Cons

I enjoy working for chevron it was a great experience i got out of it.

1.0

Nov 13, 2014

Review of Titled EmployeeS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you apply at Chevron they will hire you quick. They will pay you more than minimum sometimes.

Cons

Chevron actually is not a bad company but the people who wants to have a name "up there". People who wants to be recognized! They will build their own rats to watch employee they want to eliminate. They listen to hearsay. I am talking about Zone Consultant that has no people skill, don't know anything how to run a business but talk nonsense as if they know everything. I wish " crowned people" assess their performance by having a mystery personnel shopper.

5.0

Aug 5, 2014

I had a great experience at Chevron. The co workers were great and I liked the managers a lot. I would refer this job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management and great co workers. The training was good. The pay gets better the longer you stay.

Cons

I was working graveyard shift so working at night was challenging.

Viewing 94 - 96 of 101 Reviews

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Chevron Customer Service (CSR) reviews

Ratings by category

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Safety

Review of Titled EmployeeS

I had a great experience at Chevron. The co workers were great and I liked the managers a lot. I would refer this job.

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