Pros
Working here you're provided with multiple opportunities to grow into a position you aim for. Chewy does everything they can to promote from the inside, and push their employees to get to the position they want to be in. Chewy provides you with all the tools needed to make sure your customers are happy, while also giving you the ability to learn from experience. While every situation may not be the same, you definitely gain some advanced critical thinking skills to make sure you can provide the best service possible! Learn to lead and provide guidance to create other leaders. If you love pets, this is the perfect place for you!
Cons
Getting use to being uncomfortable - This is only due to being presented a new thing with every call, chat, or email. You're always provided with all the tools to put together the perfect way to take care of each and every customer, no matter what is needed. These uncomfortable things are just more opportunities to think critically. Occasional Failure at a task or in a situation - Don't let it get you down! These failures are chances to grow and develop new ways of thinking and skills. A far drive from where I live - But more than worth it!