Chewy reviews

3.4

52% would recommend to a friend

(3,950 total reviews)
avatar

Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Fantastic pay and incredibly friendly atmosphere. One of the best corporate atmospheres ever experienced while working in the same space as the CEO's.

Cons

Serious favoritism and absolutely horrible management. You're expected to be extremely positive around Chewy.com, however some of the leads that are responsible for your academic prowess within the company make it a known that they don't have to abide by the positive rule. I've also had a manager make a critical error, and never owned up to it allowing the idea of it being my fault to make it to other leads. This company has entirely too many microgovernments and wanna-be Alans in Chewy.com. And on the note of favoritism, your chances and opportunities of excelling are often given to those who don't have to have the skills to perform tasks, but have been known longer among the company. I've watched people get fired for having their cell out, yet not for all people (favorites and pals). I've also watched someone get demoted by a lead within a week or two for disobeying the positive rule, only to watch that very lead get demoted for the very same thing. So if you apply, smile until it hurts, for it will be your status there that hurts if anything.

5.0
Sep 7, 2015

Customer service rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the hours and pay aren't bad

Cons

they work you way too much... expects you not to have a personal life.

4.0
Aug 29, 2015

Contract Card Writer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like that it is a contract and I can work at home during the hours I want. The application and hiring process took about a week. I am newly hired as a contractor.

Cons

I haven't worked long enough to provide any information.

Viewing 3907 - 3909 of 3,950 Reviews

Glassdoor has 4,166 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.