Chewy reviews

3.4

52% would recommend to a friend

(3,950 total reviews)
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Sumit Singh

60% approve of CEO

54% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Aug 25, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well Endless OT SOME nice employees

Cons

Management is: Insensitive Careless Unorganized I started working there at the end of July and completed my three weeks training. I had requested 3 days off to go to cousins wedding in Virginia and the scheduling manager approved it. We went over the days again on the calendar to confirm. I came back the following Monday morning ready to work and they ended up logging me out of the phones after an hour and a half of being there. Then they called me into the conference room to tell me that they don't have any record of approving those days off. So, they ended up making me leave and give back my badge because I was already in the system as "voluntary termination". I tried getting in contact with them twice via email regarding the issue and no one ever responded to me. On top of that, they keep posting job ads on Craigslist when I was in desperate search for another.

1.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Chipotle is nearby- if you don't get sneered at for getting lunch.

Cons

"Lie, cheat, and steal. It's the Chewy way" - Member of Chewy Management Certain members of management reward disturbing and disruptive actions by employees that will further their careers. They will do this even if it means it gets in the way of actual production of work. "We tear you down and then build you back up" - Member of Chewy Management Member(s) of the team knowingly haze new employees that they either regret hiring or will not succumb to public humiliation or disrespect. Certain members of management are tolerant of abusive conduct by other employees such as work interference by sabotaging one's work or withholding necessary work information. If they are threatened, they may partner up with subordinates to discredit and further isolate you. Employees in management are either unaware or most likely engaging in mobbing behaviors. Certain members of management will encourage other employees to fabricate complaints about colleagues with promises of promotion. - Instead of providing feedback you receive belittling remarks or elusive answers. - There are no minorities in leadership. - Be ready for unwarranted criticism on weight, clothing, and behaviors. - Blame without factual justification It is a toxic environment that I would never recommend to anyone.

1.0
Jul 1, 2015

Fulfillment specialist

Recommend
CEO approval
Business Outlook

Pros

The pay is higher than the average in northern Nevada. It's a startup company so it could go either way.

Cons

They don't care about employees. The warehouse is about one hundred degrees right now. We are in the Nevada desert but they don't care. Work and work and work but expect appreciation

Viewing 3910 - 3912 of 3,950 Reviews

Glassdoor has 4,166 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.