Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,166 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 54% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (213) , Fulfillment Specialist (134) , Pharmacy Technician (109) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (58) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (44) , Customer Service (41) , Associate Director (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 298 reviews)); "Benefits are good and not expensive." ((in 244 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 233 reviews)); "weekly pay, work from home, if you provide the quality of work that is expected, you have nothing to worry about." ((in 128 reviews)); "Intelligent and friendly coworkers" ((in 79 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 239 reviews)); "If the managers do not like they will do anything and everything to get rid of you." ((in 98 reviews)); "At worst, blatant favoritism and open threats to your job if you don't bend the knee." ((in 75 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 75 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 70 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

Chewy reviews

3.4

52% would recommend to a friend

(3,950 total reviews)

Sumit Singh

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews

4.0

Jun 3, 2015

Former Employee

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company, fun environment, good values

Cons

Would be great if they offer a better benefit package

4.0

Jun 1, 2015

Great Upcoming company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team is fantastic and continues to impress me.

Cons

The benefits could use a little bit of help

Chewy Response

11y

Thank you for the great review. Building a successful team is one of our top priorities, because it helps strengthen our culture and drives the team to be better. We recently added to our suite of benefits and we plan to continue to grow and improving our offerings for team members. If you have any other suggestions or questions, please feel free to reach out anytime, I appreciate every suggestion. You can stop by the HR offices or email me directly at allewellyn@chewy.com.

1.0

Apr 27, 2015

A disappointing brief journey of lies, broken promises and unattainable expectations.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Start-up company with what appeared to be great opportunities.

Cons

Company infiltrated by X Amazon upper management whom arrived and shortly afterward alientating any existing leadership as well as general associates.

Viewing 3916 - 3918 of 3,950 Reviews

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Jobs at Chewy

Customer Care Representative- Work From Home in Kentucky

Human Resources Specialist

Fulfillment Specialist

Spanish Springs, Washoe, NV

Fulfillment Specialist

Chewy

Chewy reviews

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Ratings by demographic groups

Reviews by job title

Former Employee

Great Upcoming company

A disappointing brief journey of lies, broken promises and unattainable expectations.

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