Chick-fil-A Restaurants reviews

3.9

73% would recommend to a friend

(18,703 total reviews)
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Andrew T. Cathy

88% approve of CEO

63% positive business outlook

Chick-fil-A Restaurants has an employee rating of 3.9 out of 5 stars, based on 18,703 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chick-fil-A Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Apr 29, 2016

Marketing Director

Recommend
CEO approval
Business Outlook

Pros

You work with corporate and when they come in town you learn a lot. People love their food so it makes it easy to market.

Cons

You pretty much don't do much marketing and might as well be a cashier, selling the food at the counter. Hours 10-3 you have to be out front. Terrible job unless you want to end up in the fast food business.

1.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

This a good first job for experience. They comply with your school/activity schedule.

Cons

There are many cons about this job. This store hinders personal growth. Many employees have complained about abuse from management and their team leaders. There has been an ample amount of emotional abuse in this store. Most of the employees are very selfish. Everyone wants to get ahead of the next person, but they do it by breaking each other down. Many of them just strive to make others miserable. Favoritism was a big issue in the store. People would be promoted without any unique strengths and abilities, thus many people with leadership positions were not very strong employees and their character was poor. There was never a time without drama or poor treatment in that store. The best thing I could have ever done for myself was leave because I regretfully say that this was one of the worst experiences of my life. Besides the fellow employees, many customers treat you with disrespect. They talk to you with a vicious tone, may swear at you, or may say something is your fault when it isn't. Regardless, "the customer is always right". Needless to say, when you're not getting harassed by the staff, you are getting harassed by the customers.

1.0
May 16, 2011

It wasn't my pleasure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-flexible hours -free employee meal -friendly team members -chance to grow & improve -great way to learn customer service -great job for high schoolers

Cons

-unpredictable call-in's -favoritism -immature supervisors and managers -no praise to team members -a lot of high expectations, almost impossible at times (especially coming from greedy/ hypocritical management)

Viewing 10 - 12 of 18,703 Reviews

Glassdoor has 18,989 Chick-fil-A Restaurants reviews submitted anonymously by Chick-fil-A Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Chick-fil-A Restaurants is right for you.