Chick-fil-A Restaurants reviews

3.9

73% would recommend to a friend

(18,700 total reviews)
avatar

Andrew T. Cathy

88% approve of CEO

63% positive business outlook

Chick-fil-A Restaurants has an employee rating of 3.9 out of 5 stars, based on 18,700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chick-fil-A Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

free gym, free lunch for all employees. Full time perks only - child care, participation in the yearly company convention. Great vacation & medical benefits.

Cons

NO career growth. Don't expect to move up ever. I was told "DO NOT mention you want "career growth" in your interview" by an insider. She was right & everyone there will secretly tell you the same thing. You stay in one spot for life. :( Part time - expected to do full time work (60 hours worth) in part time hours (32). Not treated as equal to full time staff. No child care. Not invited to yearly company convention. Can buy into medical but not paid for like full time staff. Vacation is average. VERY religious company. Monday morning worship. It is "optional" so they say, but everyone attends, and it noticed if you are not there. This was not an issue for me, since I am religious. Insiders complain of the company trying to hold on to the "small, family company" feel, but not dealing with the fact that it is now a large company. Talent is over the top with their question of "tell me your life story since you were born" and they investigate every aspect of your life and dive deep into your past. I have never drank, smoke, etc... but my references were asked had I ever done those things. Was I a party person in college? If you are not squeaky clean, you won't get in. You are expected to tell them about your personal life, even if you don't want to. They pressure you into talking about it. Holidays - you do NOT get the day after Thanksgiving off. Other - you are expected to work the Bowl game in January and you also have to work at a Chick-fil-A restaurant for one week during the year.

1.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Half off on food, free drinks

Cons

They fired people for the dumbest things and have a policy in handbook saying they can fire you without notice or reason. Those that bust their behind are never recognized only those they favor get schedules they want and hours.

3.0
Jan 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Closed on Sundays. Company without long-term debt. A company with HIGH moral values and a GREAT reputation in the community and the industry. Interim Managers are given full health benefits and almost all expenses are paid. Operators and Home Office Staff are genuinely nice people. Good team members are a little easier to find because we have less turnover than the industry.

Cons

LONG hours. You are working for the opportunity to own/operate your own location. Can and will be sent anywhere on NO notice whatsoever. Lack of feedback from the Business Consultants who serve as your boss. Lack of feedback from the people in HR who are selecting Operators. Lots of talking in circles with no clear answers or directions. No definition of what a "good job" looks like or what our primary and secondary objectives are. Possibility (reality for some) of being on the road literally months on end without getting to travel home.

Viewing 4 - 6 of 18,700 Reviews

Glassdoor has 18,986 Chick-fil-A Restaurants reviews submitted anonymously by Chick-fil-A Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Chick-fil-A Restaurants is right for you.