Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.5 out of 5, based on over 1,233 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 82 reviews)); "Good work life balance (depending on the team you're working for)" ((in 48 reviews)); "The people and culture at Choice are great!" ((in 46 reviews)); "Friendly staff to work for." ((in 23 reviews)); "A great team at the hotel!" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "there was bad management." ((in 48 reviews)); "part time work and low pay" ((in 44 reviews)); "Low salary compared to other in market" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jun 20, 2025

A total waste of time

Senior paralegal

Recommend

CEO approval

Business Outlook

Pros

Literally none. They talk a great game but absolutely do not back up their words with actions.

Cons

It took them 2 weeks to provide me with the tools to do my job and provided no training. I hadn’t even been properly trained when they let me go after only having my tools for one week. There’s absolutely no way they could even have a sense of how well I could contribute but they wasted my time and a ton of money jerking me around.

2.0

Feb 12, 2024

Profit over People

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

Some benefits are good, peers are great, stable company.

Cons

Medical benefits are not good at all as self funded plan, goal is to keep costs low, so this isn't the place to work if you are looking for a decent plan. CEO is one of the highest paid in industry, and the company is thriving, but continued cutbacks to save money, talent, bonus, wage increases, have impacted the entire culture of the company. Beware, things are not always as they seem!

2.0

Feb 5, 2024

Revenue Manager

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

-Benefits -Hotel Discounts - Remote flexibility.

Cons

Hotel don't care for employees, Hotel fired more than 75% of revenue department as the company decided to outsource the Department to a third party company in India.

Viewing 82 - 84 of 1,125 Reviews

Jobs at Choice Hotels

Hotel Front Desk Clerk

Front Desk Receptionist

Front Desk Receptionist

Choice Hotels

Choice Hotels reviews

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Reviews by job title

A total waste of time

Profit over People

Revenue Manager

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