Is ChowNow a good company to work for?

ChowNow has an overall rating of 2.4 out of 5, based on over 294 reviews left anonymously by employees. This rating has decreased by 21% over the last 12 months. 17% of employees would recommend working at ChowNow to a friend and 11% have a positive outlook for the business. The best reviews about ChowNow have been left by employees working as Sales Development Representative , Account Coordinator and Territory Manager .

Does ChowNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ChowNow employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ChowNow. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ChowNow?

17% of ChowNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChowNow 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ChowNow?

Account Executive (27) , Sales Development Representative (SDR) (24) , Territory Manager (16) , Account Coordinator (12) , Sales Development Representative (11) , Customer Support Representative (10) , Customer Service Representative (8) , Software Engineer (8) , Account Manager (6) , Menu Specialist (5) , Sales (4) , Backend Engineer (3) , Marketing (3) , Sales Manager (3) , Sales Representative (3)

What are the pros of working at ChowNow according to real employee reviews?

"The people are great!" ((in 41 reviews)); "Good Benefits and Perks" ((in 23 reviews)); "Great work life balance for sure" ((in 15 reviews)); "work life balance + pay is good" ((in 12 reviews)); "Everyone is always willing to help lend a hand regardless of how busy they are." ((in 11 reviews))

What are the cons of working at ChowNow according to real employee reviews?

"Massive layoffs over the last two years shows the decline that no one can ignore." ((in 24 reviews)); "SDR Senior Leadership is poor" ((in 17 reviews)); "Since October of 2021 there have been at least 4 rounds of lay offs." ((in 7 reviews)); "Management is comprised of many employees who have been there since the beginning." ((in 6 reviews)); "Rarely anybody sells that portion of the product, upper management has verbatim agreed that it is a bad idea." ((in 4 reviews))

What are employees saying about ChowNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ChowNow layoffs and their outlook for job security at ChowNow in 2026.

What are the top reviewed ChowNow locations?

Los Angeles , Kansas City , Playa Vista , Culver City , New York , Austin , Venice , Chicago , Phoenix , Raleigh , San Francisco , Atlanta , Kansas City , Peoria , Chesapeake , Syracuse , Charlotte , Dallas , Nashville , California City , Orange , Santa Monica , Redwood City , Palo Alto , Castle Rock , Las Vegas , Seattle , Philadelphia , Hollywood , Tampa

ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)

Kanika Soni

12% approve of CEO

11% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

2.8

Culture & values

2.4

Career opportunities

2.2

Senior management

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

283 reviews

5.0

Nov 1, 2014

Amazing work environment and fantastic work hard/play hard mentality

Account executive

Recommend

CEO approval

Business Outlook

Pros

Fun, young employees; cool office and location; fantastic training program; unlimited paid time off; stock options; open-door policy re communication with upper management; tons of snacks; motivating and inspiring executives

Cons

none really, neighborhood parking can be tough; office is growing rapidly so space is tight

3.0

Oct 21, 2025

Once an incredible company with heart — now directionless and struggling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people here are incredible — true hard workers who genuinely care about helping restaurants succeed. Collaboration and creativity still thrive within individual teams despite the turbulence. The benefits are strong, and the LA headquarters is beautiful and thoughtfully designed.

Cons

Leadership has completely lost its way, and it shows. Poor decision-making has created instability, low morale, and a revolving door of layoffs that force remaining employees to wear multiple hats without support. The once-great company culture has deteriorated — what used to feel like a mission-driven startup now feels reactive and uncertain.

2.0

Sep 10, 2025

Pretend to care about their employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of good benefits like free HMO, cheap pet insurance, "unlimited" PTO. Perks include lots of free food and drinks. Ramp allows salespeople to earn a lot of commission in their first few months.

Cons

The company does not really care about you. People in sales are judged solely by the numbers on their KPI, and if there is a dip, they will not take into consideration time off. There were talks of several rounds of promotion, but ended up laying off half the sales team instead-- without warning. HR doesn't really care either. There was a months long battle in investigations about a sexual harasser there; they didn't fire the harasser, they fired an employee who was trying to protect the person harassed. All in all, they only care about you if you bring them the revenue they want.

Viewing 55 - 57 of 283 Reviews

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Jobs at ChowNow

Director, Account Management

Senior Revenue Operations Manager

Backend Engineer, Senior

Revenue Enablement Program Manager

ChowNow

ChowNow reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing work environment and fantastic work hard/play hard mentality

Once an incredible company with heart — now directionless and struggling

Pretend to care about their employees

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Jobs at ChowNow

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