ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
3.0
Nov 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Diversity is pretty good, but some areas not so much.

Cons

Product pushes lots of features and management pushes scalable changes, but blocked by legacy user who seems to still run the show. Eng and Prod don’t seem to be in alignment. Get blocked constantly and some PRs take months/year to get approval. Mission is great, but there are talks to support franchise restaurants and that is anti-mission statement. Push to cleanup code, but keep being told to add technical debt. Work life balance doesn’t seem possible when manager says to take time off and then messages you when sick or on vacation.

2.0
Nov 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Helps local restaurants earn more money

Cons

Cut department and eliminated workforce in one day, costing a ton of jobs for everyone

2.0
Oct 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits: MacBook, ability to work from home. Decent support system with the managers, stock options. Like to promote from within if you perform well. Overall pretty positive experience. They definitely try to get you into the cult of ChowNow. If you commit to it you'll do fine. If you aren't big on that type of company culture this isn't the place for you.

Cons

Low base pay. On target earnings are around 45-60k. However, what they don't tell you is that the numbers you need to hit the high end are nearly unattainable. The product is simple and there's a definite need out there. The issue is the market is packed with competitors. Restaurants are getting slammed with cold calls from companies trying to milk a few more dollars out of them, ChowNow included. Even though they claim to be the "good guys". There is a really high turnover rate in the SDR department. Most barely make it 6 months. Just be prepared mentally to take on the challenge or choose a different company.

Viewing 67 - 69 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.