ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
3.0
Sep 27, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits (to make up for low pay) - Exciting and flexible culture (overall) - ChowNow truly cares about their restaurant partners

Cons

- Illusion of upward mobility - Constant changes - Toxic Positivity - Refusal to acknowledge lack of success - Leadership gaslighting subordinates when they have concerns - SDR Senior Leadership is poor - High Turnover in sales org. - Quota is extremely high for the current market - SDRs work ethic questioned when performance is low due to market - Extremely slow product development team, they cant stay competitive - Low pay (unlivable at times) - Friction between Sales development, Inside sales, and Outside sales teams - SDRs who cut corners, step on toes, and create low quality high volume opps are praised Whatever you do, do not become an SDR at ChowNow, post pandemic. You are better off actually shooting yourself in the foot. If you are desperate for a job, accept this one and keep interviewing. The leadership base quotas off of mid 2020 numbers when they had more success than they could handle. The numbers are unattainable, 8-10 out of 40+ SDRs were hitting their fully ramped goal each month. The senior leadership is a joke, they were extremely condescending, contributed little to none to the team. Everyone literally started preforming worse once they were hired. The morale is low across the board in all of sales. It is alarming how many people have left in just the last 2 months. Also people across the board are very disrespectful to people who may have differing political views, including the CEO. Location is Kansas City for Anonymity

4.0
Sep 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Support of managers and team Chat group is always there to answer questions Remote work

Cons

Overwhelming training before putting you on the phones Staff train as part of earning a “training badge” and are not good or qualified trainers Lots of questions get referred to online resource that isn’t as useful in real time

3.0
Sep 21, 2021

Positive Community

Recommend
CEO approval
Business Outlook

Pros

The leadership is great. The people that work there are awesome. Virtual work, but have created a positive community

Cons

The nature of the job is awful. 8 hours of listening to customer complaints that a third party delivery service didn't deliver their food

Viewing 169 - 171 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.