Does Cinch Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Cinch Home Services employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Cinch Home Services. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Cinch Home Services?

89% of Cinch Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cinch Home Services 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Cinch Home Services?

Customer Service Representative (9) , Account Executive (7) , Retention Specialist (7) , Director (6) , Manager (6) , Case Manager (5) , Supervisor (5) , Recruiter (4) , Sales (4) , Authorizations Agent (3) , Customer Retention Specialist (3) , Customer Service Agent (3) , Inside Sales Representative (3) , Senior Manager (3) , Senior Product Manager (3)

What are the pros of working at Cinch Home Services according to real employee reviews?

"Great benefits and time off plans" ((in 31 reviews)); "Our culture here is great." ((in 22 reviews)); "Great coworkers!" ((in 7 reviews)); "It's great that they encourage everyone to participate in projects and events that help them step outside their comfort zone." ((in 7 reviews)); "Beautiful Office" ((in 5 reviews))

What are the cons of working at Cinch Home Services according to real employee reviews?

"low pay" ((in 12 reviews)); "Culture became one of "high performance" and work/life balance was increasingly difficult to maintain due to the long hours." ((in 5 reviews)); "supervisors always busy and only a few are helpful" ((in 5 reviews)); "The managers are bad and so is HR." ((in 4 reviews)); "Given that it's a small company, there is not a lot of room for promotions; however, they do offer lateral career development opportunities that allow you to grow through expanded responsibilities and additional compensation." ((in 3 reviews))

What are employees saying about Cinch Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cinch Home Services layoffs and their outlook for job security at Cinch Home Services in 2026.

What are the top reviewed Cinch Home Services locations?

Boca Raton , Sunrise , Anderson , Fort Lauderdale , Miami , Richmond , Chicago , Coral Springs , Phoenix , Charlotte , Gastonia , Greensboro , Abilene , Fort Worth , Indianapolis , Miamisburg , Germantown , Winter Haven , Delray Beach , Pompano Beach , West Palm Beach , Boston , Columbia , Florida City , Sunrise Manor , Remote , United States Coast Guard - Air Station Sacramento

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Cinch Home Services

Cinch Home Services reviews

4.5

89% would recommend to a friend

(310 total reviews)

Sharena Ali

97% approve of CEO

89% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.6

Senior management

4.5

Work/Life balance

4.4

Career opportunities

4.3

Compensation and benefits

Cinch Home Services has an employee rating of 4.5 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cinch Home Services employee rating is 24% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

310 reviews

1.0

Mar 20, 2012

Fast growing company that cannot keep their act together and is loosing ground on their employees and customers.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice corporate plaza in beautiful Sunrise, FL. Main customer is Freddy Mack (government) which gives them a huge growth spurt, but won't last long.

Cons

Management lacks the leadership and the technology know-how to take CCHS to the next corporate size level. Corporate systems are a real mess! A myriad of disjointed technologies that don't talk to each other and unfortunately reflects on the bad customer service and the frustration of their clients. Poor benefits. One of the worst benefits packages in South Florida market. Not competitive at all. Loser's environment. Discriminates employees on "the floor" (customer service reps) and treats them as second-class citizens as opposed to "office" employees (management and IT).

5.0

Oct 12, 2011

Fast growing company that's headed in the right direction!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has really become employee focused in the last few years. There is still a good way to go but they are making the strides to try to become a great place to work. Tripling in size over 3 years is a lot of change in itself and that growth is really exciting to be a part of. Strong management now, a great vision and the resources to accomplish what we want! The best of both worlds, you can have an impact bc the company is small-ish but they have the resources to get things done.

Cons

Like any midsized company that's growing, not everything can be fixed at once. There are still issues leftover from when it was a smaller underperforming org and they'll eventually be fixed...it's like turning a cruise ship, can't happen instantly. The benefits are getting better every year but there is still a way to go, they are competitive now but hopefully one day they'll be really "generous."

1.0

Sep 3, 2010

Small company, more of a sweat shop. Lots of back stabbing, and no real respect. No job security.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a paycheck, but you will really need to work for it. No one shares information, and they lack the mgt expertise needed. Many senior mgt have left

Cons

No respect for the employees. Back Door meetings. Information sharing needs work. Some senior leadership is in their positions too long.

Viewing 307 - 309 of 310 Reviews

Jobs at Cinch Home Services

Business Development Director

Director, Marketing Analytics

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Cinch Home Services

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Ratings by demographic groups

Reviews by job title

Fast growing company that cannot keep their act together and is loosing ground on their employees and customers.

Fast growing company that's headed in the right direction!

Small company, more of a sweat shop. Lots of back stabbing, and no real respect. No job security.

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