Cintas Service Manager/SSR reviews

I dont even know where to start. Everyone is selfish. 1.You got sales reps going out and selling accounts with way more product than is needed, just to make the most money they can, not caring that someone like myself will have to decrease all the inventories and destroy my numbers.2. Customers who are not told what they are signing and the length in which they are signing for, so when they wanna quit, its O, im sorry, you still have three years with us, arent you glad you signed a 60 month agreement for shop towels and a mop. 3. FOR THE LOVE OF PRICE INCREASES, our customers get hit 3-4 times a year, and its not just 50 cents, its 5-10% each time. 4. I am an honest person, who under no circumstance will charge for something you are not getting, but management says, no credits, no credits. They want you to spend your time outside of working running specials to all these accounts. It truly is hard to run an ethical route and keep your customers happy. We are supposed to gain rational and emotional trust with our customers, but I truly believe we are to do this, only so we can increase there prices as much as we can. I sometimes feel sick pulling into my accounts

Management always pushes on sales even after customers quit some product. Ethics are horrible if a customer goes outta business the managers push on pushing that invoice through to charge the customer on service they wont receive stating that oh thats or last weeks service when really thats the currents bill. A shirt may be 5 yrs old andd they want you to L/R the customer if they stop that employee.. Really if you kept a shirt for that long how would it look especially laundering once a week in heavy soil wash when the clothes are meant to be worn out cause hello we service the work industry. Also if a manager screws up they try to blame the ssr for it especially when a customer tries to quit they push the SSR to try to save the customer without lowering prices or if you try your hardest and you tell them they still want to quit, the manager does nothing and blames you for it. All they care is about your numbers never recognize hard work of the Skippers only scold them. Recently theyre trying to add lost business for your numbers so now customers that go out of business affects our numbers, what a cruel way to play with the SSR.