Cintas Customer Service Representative CSR reviews

2.9

47% would recommend to a friend

(18 total reviews)
avatar

Todd M. Schneider

46% approve of CEO

18% positive business outlook

Customer Service Representative (CSR) employees have rated Cintas with 2.9 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Cintas is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

18 reviews
1.0
Dec 17, 2023
Recommend
CEO approval
Business Outlook

Pros

4 day work week Customers

Cons

Poor management. I've seen local leaders refuse to call emergency services when a partner was having a medical emergency because they were worried about how it would affect the locations key performance indicators. Lack of cleanliness on production floor - clothes falling on dirty floors consistently. Food processing customers are NOT getting what they are paying for. Garment errors - wrong garments filled for customer orders as well as out of order consistently. Management is only worried about KPI and bonus goals. They do not treat people well. Local leadership is about as dry as burnt toast. Local leader got inebriated at a subordinates going away party and was sloppily all over him at the end of the night. This person is married with a child.

Viewing 4 - 6 of 18 Reviews

Glassdoor has 6,801 Cintas reviews submitted anonymously by Cintas employees. Read employee reviews and ratings on Glassdoor to decide if Cintas is right for you.