Cintas reviews

If you are over 35, keep your resume handy. You will never prove it, but they don't want middle aged or experienced folks. No support from management for sales people. If you lose an account because management doubled price, it's you fault. This place is a revolving door--they actually brag that 85% of the people working for Cintas today, will not be here next year. All communication from management is one way--"Do it", "My way or the highway". the sales people who actually talk to the customers are not allowed to have an opinion. Whatever you do, do not get sick!

Where do I start? Company preaches their “culture”. That Spartan mentality they claim and boast about. However, in my experience each location is far from it. This is the boys club. If you fit in, great, if you don’t.. you’ll be gone soon. The amount of stress to get a GOOD sale is decent, but the stress of dealing with it afterwards is ridiculous. The service team at my location was EXTREMELY inefficient and disconnected with their responsibility. It was like having to fight fires, all day every day on their behalf. Customers will hate you after they realize how you locked them into a contract for 5 years and the verbiage you used was “service agreement”. You told them they could complain and get out but the service team is telling them, “Nope, it’s a contract for 5 years, pay the remaining weeks or we’ll take you to court. I don’t care if you’re a mom and pop shop, we’ll sue you.” You’re expected to come into the office and make 240 calls per week at least to set a minimum of 16-20 appointments and then do 50 new onsite visits (cold calls) per week around those appointments. The work is not hard if you love sales, but their expectations are a little ridiculous. If you don’t bring in their undefined weekly sales expectation, they’re quick to put reps on PIPs. On top of those visits and appointments, you also have to go load up stuff that your service team forgot, uniforms they left behind, or other items they needed. Oh and if you’re unable to help them out, too bad, the customer will still get charged and they hope they don’t notice. Reps are sold on the idea of making 6 figures quick, which can be achieved but there are a lot of uncontrollable aspects to get there like: lack of inventory, location and competition. They claim to be better but in reality they’re the same thing. You can’t possibly expect the same production from someone who is in a big city with more opportunities than someone in a rural area where there isn’t a huge need. I don’t regret working here because it taught me to persevere against so many different things but I would never return to that industry. It didn’t bring me satisfaction even though I produced good numbers, I never felt like I accomplished a good thing and I was always stressed out on Sunday evenings thinking of the week ahead.