Citco reviews

3.4

59% would recommend to a friend

(3,580 total reviews)

Christopher Smeets

66% approve of CEO

60% positive business outlook

Citco has an employee rating of 3.4 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 6, 2021

Work at Citco

Recommend
CEO approval
Business Outlook

Pros

I hardly see any Pros

Cons

There are plenty of these 1) A culture less organisation. They do not have any work culture whatsoever 2) Extreme work pressure and zero support from the management 3) Me and my team are working for 14-15 hrs everyday for the last 1.5 years 4) Lots of attrition and no one is bothered about it 5) No one works as a team. Everyone is on their own 6) Too much of chaos, unorganised and unstructured way of doing things 7) New joiners are bound to have tough time 8) Management has zero empathy towards the employees. You are on your death bed, you'll be asked to work

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Citco Response
5y
It is disappointing to read this review however we are always looking for ways to improve and your feedback is valued. We acknowledge the unexpectedly high volumes and the additional efforts put in by our employees. Please be aware, Management is doing multiple things to mitigate some of the concerns – you would have started seeing a difference recently, we have added more staff to pick up additional volumes and are relooking at our work plans. Please be aware that the management remains committed in its continued efforts to communicate with staff and create a positive work environment. We have been working diligently to ensure that our employees have some flexibility that we are working 100% remotely. We run various wellbeing programs and other initiatives regularly to enhance employee experience. We endeavor to provide a positive working atmosphere to our employees where they have autonomy in their roles, and are able to provide suggestions and feedback. We maintain that if any employee ever has any serious concerns about employment practices here at Citco, they should escalate them to HR or senior management, where they will be promptly reviewed and addressed appropriately.
1.0
Nov 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Good salary offered at the beginning which is a trap

Cons

No work life balance. No care for employee working in lower levels. Manager do Dadagiri in everything and dont care for employee. The shift timing is 4 pm to 1 Am. However you will never get out at 1 am. If luckily few days you log off on time , manager will make sure from next day he will make you stay late at night. Manager have their own mind set to stay late night in office will get them promoted for which they force employees to stay back late with them. The employees who works with dedication will be given more work and the employees who got errors from clients are with no work loads take one work and sit on that whole day. And hence no proper backup are created and dedicated employees has to suffer everytime. They were not allowed to take proper leaves, thier leaves get cancelled everytime. And manager will decide when you have to take leaves NOT by your will. Now, after adding this review in glassdoor I will get response from company handler that you should talk to your upper management so let me be very clear, NOBODY listens, manager take more and more clients for which upper management is happy and dont care how employees are being handled by managers.

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Citco Response
6y
Thank you for taking the time to leave a review. It is disappointing to read your comments about your time with us but we appreciate you sharing your experience with us. Employee feedback is something we truly value, and use to continue to improve. As you would be aware, we are currently in the transition phase with rapid expansion plans. We understand our employees are putting in additional efforts at this point in time. We expect the work to stabilize as we reach a steady state. We have been transparent in communicating on this subject with our employees and we are working hard to facilitate flexibility where possible among all teams to promote and support a healthy work-life balance. We take your feedback on your experience on manager practices and will look for ways to improve. We also have an open work environment and there are multiple communication channels available to employees to voice their views and suggestions. Thank you for sharing your feedback and wishing you all the best.
1.0
Nov 6, 2019

WORST HR And Management

Recommend
CEO approval
Business Outlook

Pros

There is no reason to work at this place at all.. Worst worst culture

Cons

The management is so poor that rather than helping to an employee they will reply i am also new to the company cant help. This is the worst thing i ever faced just because of some eatable items they can literaly taken an action against you stating why you had it.. Worst management ever! not at all good for deserving peoples looking for better opportunities and growth a POor management can spoil you completely dont let that happen

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Citco Response
6y
Thank you for your feedback. It’s disappointing to read this review but we appreciate you taking the time to provide feedback so we can understand more about your time with us. At Citco, our employees are one of our most important asset and we value their contribution. We promote a workplace culture of dignity and respect. We truly value high standards of behavior, integrity and honesty from our employees in every aspect. We take all feedback we receive on-board so that we can continue to improve, so thank you for sharing your feedback and wishing you all the best.
Viewing 367 - 369 of 3,580 Reviews

Glassdoor has 3,715 Citco reviews submitted anonymously by Citco employees. Read employee reviews and ratings on Glassdoor to decide if Citco is right for you.