Citi reviews

3.6

65% would recommend to a friend

(36,520 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some good and knowledgeable employees, the technology can up to date in some areas. Benefits are decent and about what you get in market. There is a lot of diversity among the workforce.

Cons

The culture is not great, there is an endless amount of busy work with no real value, management is very disengaged with day-to-day processes. Expect a top-down culture, AVP is less than VP, and VP less than SVP, etc. I have heard a manager say, "Your email will be ignored because you are not SVP or above." They PAY A LOT of attention to rank/title in org chart. They make a big deal if you make it to managing director, again OLD banking world thinking. A lot of back office operations outsourcing to third world countries. Head HR lady seems more interested in politics and optics than advocating for all employees. A LOT of manual processes and expect a 10+ hour workday (Needed? Probably not, but so much redundant work, that you will). Their risk management is very very mediocre, there is so much non-compliance that a regulator would have a field day. Stay away from this company.

3.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Vacation time & PTO, good health/dental/vision benefits, decent internal perks like gift cards for completing health challenges. One of the biggest benefits is a flexible/remote schedule that allows a lot of opportunities to work from home. Overall there's a lot of great people here & most of them will go out of their way to help you if you're looking to learn & not just being lazy. It's a great place to learn, expand your network (if you're willing to put in the time) and gather experience.

Cons

The proverbial red tape is endless. With a company this size it stands to reason, but it can be EXTREMELY difficult to make progress, conclude decisions or get agreements. Teams can be somewhat fragmented, in that team building events may be plentiful for one group & non-existent for another, even if they're in the same reporting hierarchy. Some reviews rave about the work/life balance here, but that varies heavily by what team you're on. Anything AML is out of control, especially in North America driving projects. It's not atypical to be expected to drive projects like a PM while getting paid like a junior analyst.

Viewing 31 - 33 of 36,520 Reviews

Glassdoor has 41,771 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.