Citi reviews

3.6

65% would recommend to a friend

(36,615 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Management does a good job of communicating with employees and asking for feedback. Opportunities for advancement were clearly communicated and fostered. Annual reviews were completed on-time and the overall atmosphere was positive. Emphasis was placed on customer service and many initiatives were designed to improve client retention. Many formal internal training programs were available for employees.

Cons

Salary is not up to industry standards. Top management was not well qualified and industry savvy. So much emphasis was put on shareholder value and quarterly earnings reports that the long-term vision was ignored. Not enough was invested in the future since the future was the next quarterly report.

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

The bank offers tremendous advancement potential if you are willing to move to New York. There are also other divisions that an individual can transfer to. The bank's brand is extremely strong. Compensation both monetary and through other benefits is very very competitive. this is evidenced through the longevity of many of its employees.

Cons

Citibank has a reputation for being a "big business" bank and not caring to service smaller clients. In my experience this is true. Also, the bank is huge and support for the individual is almost non existent. One must be completely self sufficient to survive there. Lower level managers are not that great in my experience.

2.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

The salaries are generally competitive with peer companies.

Cons

Too many systemic problems and gridlock. It takes twenty mid-level managers to change a lightbulb.

Viewing 36430 - 36432 of 36,615 Reviews

Glassdoor has 41,884 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.