Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,848 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1981) , Analyst (1323) , Assistant Vice President (887) , Business Analyst (593) , Senior Vice President (538) , Manager (524) , Director (505) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (358) , Project Manager (355) , Intern (347) , Financial Analyst (333)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2746 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2215 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2060 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1729 reviews)); "Very good salary and incentives" ((in 1246 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1311 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 819 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 705 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 698 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 596 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,585 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

37K reviews

3.0

Feb 14, 2022

Much depends on where you are in this huge multinational

Vice president

Recommend

CEO approval

Business Outlook

Pros

Mobility between businesses. Opportunities to work and travel overseas. Rich and deep corporate history and culture. The work can be meaningful and motivating if you are responsible for a business unit. It is a company that operates on a truly grand and complex multinational scale.

Cons

At the entry level Citi payroll is pretty low as a percentage of total expenses. In other words, they do not pay well compared to other institutions. There is a highly politicized corporate culture. It is this way in two senses, internal politics is more significant than other companies, the "who you know is the most valuable skill set" approach. Secondarily, the company is woke to a fault. If you do not see your role as transformative of society towards fashionable social trends as well as profit driven, keep your thoughts to yourself.

4.0

Feb 21, 2021

A 200+ year old bank needing to adapt to stay relevent

Technology analyst

Recommend

CEO approval

Business Outlook

Pros

Working for a big bank! Usually well paid positions, especially if you bring a lot of value. For the many people who are happy to have a job, you can stay there forever. Relatively good people, great company perception and commitment to quality

Cons

Working for a big bank! The layers of management is debilitating. No matter how much they continue to innovate to compete in todays digital landscape, if they dont remove the layers of mgmt, not enough will change. They will die a slow death like many banks will over the next 5-10 years. Company is so big, your essentially a number. You can do great things, and be part of a great team, but at the end of the day, they'll send you a nice email for your 5, 10 , and 20th work anniversary. When you work in an environment like this, if you leave, you were just a number. Like you never worked there. Its a weird feeling, and i know it exists at many places, but the bigger it is, the worse...

1.0

Apr 28, 2020

Soulless, AWFUL treatment of people in GCB

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Large company... if that’s even a positive

Cons

Everything. In GCB, people are treated terribly across the board — below market pay (vs. Chase, AmEx, Goldman), next to nothing in employee perks, soulless managers, and HR contacts who ghost you amidst serious issues. I have never been so amazed across the board at how horrible this company treats its people... and our leadership still questions why we feel undervalued. Work here and you will feel disposable, undervalued, and absolutely miserable. ... and this culture really shows in how bad our products are. No one believes in the business or its products. Look at the VOE scores... everyone hates working here and is only counting the days until they can leave for a better (any) competitor or a startup that actually values your humanity. Company is made of soul sucking vultures. Boasting of its “internal mobility” but gives you unsupportive managers and HR recruiters that ignore you endlessly. Boasting of “innovation” but then hiring leadership that completely disbanded Citi FinTech and D10X (internal entrepreneurship program for employees). Boasting of hiring great leaders but the turnover is so ridiculously high that we’re in a constant state of reorg, and the new GCB CEO Anand is unashamedly snarky and dismissive of employee concerns even in town halls. Do not work here. This company is full of burnouts being led by insensitive, soulless leadership. And your voice will never be heard

Viewing 88 - 90 of 36,585 Reviews

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Citi

Citi reviews

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Much depends on where you are in this huge multinational

A 200+ year old bank needing to adapt to stay relevent

Soulless, AWFUL treatment of people in GCB

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