Is Citizens a good company to work for as a Business Risk Analyst?

Business Risk Analyst professionals working at Citizens have rated their employer with 3.8 out of 5 stars in 33 Glassdoor reviews. This is an average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Business Risk Analyst Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Business Risk Analyst interview questions at Citizens .

Does Citizens pay Business Risk Analyst employees well?

Business Risk Analyst professionals rate their compensation and benefits at Citizens with 2.6 out of 5 stars based on 33 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Business Risk Analyst salaries at Citizens.

How happy are Business Risk Analyst professionals working at Citizens?

77% of Business Risk Analyst employees at Citizens would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Business Risk Analyst professionals have also rated Citizens with a 3.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (186) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 453 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 299 reviews)); "Good Work life balance for employees" ((in 180 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 133 reviews)); "good training was present wihtin the company" ((in 101 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Lots of hidden toxicity and poor management behind the CREDO facade" ((in 202 reviews)); "Poor upper management and disorganized retail structure." ((in 128 reviews)); "You must get a good manager and department to succeed." ((in 122 reviews)); "No bonus below Vice President" ((in 54 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

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Citizens

Citizens Business Risk Analyst reviews

3.8

77% would recommend to a friend

(33 total reviews)

Bruce Van Saun

78% approve of CEO

77% positive business outlook

Ratings by category

3.7

Career opportunities

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Senior management

2.6

Compensation and benefits

Business Risk Analyst employees have rated Citizens with 3.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Business Risk Analyst professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Business Risk Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

5.0

Jan 6, 2021

Risk Management Development Program

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Great company, culture and job satisfaction.

Cons

Some rotations are better than others.

Citizens Response

Thanks for taking the time to post a review, and for over a year of service with us! We're so glad you love the friendly culture here and feel as though you are satisfied in your role and that you're doing important work! We're glad to have you on our team!

4.0

Sep 9, 2020

Overall good

Risk manager

Recommend

CEO approval

Business Outlook

Pros

-Good pay - Punctuality - Good communication

Cons

-Working with others - Lots of team work

Citizens Response

Thanks for posting a review. We're happy you chose Citizens Bank to grow your career. Best of luck in your next opportunity — we're cheering for you!

2.0

Feb 13, 2020

Culture is rapidly declining

Risk management

Recommend

CEO approval

Business Outlook

Pros

I can not currently recommend any reason to work at this company in under the risk management umbrella.

Cons

Ever since the company went public, every year feels like more and more benefits are being taken away. Bonuses and annual compensation increases are insultingly low, despite quarterly updates on how well the bank is doing. The policies for receiving officer titles become more restrictive every year. Risk and compliance jobs are constantly under an efficiency review looking for cuts year after year. Management is aloof.

Viewing 19 - 21 of 33 Reviews

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(Employer provided)

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Citizens reviews FAQs

Citizens reviews Citizens Business Risk Analyst reviews

Citizens

Citizens Business Risk Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Risk Management Development Program

Overall good

Culture is rapidly declining

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