Citizens reviews

3.8

72% would recommend to a friend

(4,798 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 14, 2015

Worst Job EVER!

Recommend
CEO approval
Business Outlook

Pros

They had good insurance and great working hours.

Cons

I would not wish this job on my worst enemy! I spent two and a half years there and it was nothing but stress. They will be on your case everyday about how many sales appointments you have, when they are coming in, what are they coming in for, and how many referrals can you get out of them. There's never a time where you feel comfortable at work. Managers will micro manage every single last customer and get on your case if you didn't sell them anything. I currently work for one of Citizen's competitors and constantly get customers complaining about how pushy they are with their products. Citizen's Bank is very aggressive in sales!

3.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Good money if you negotiate at hire and work the system to get quarter bonusus

Cons

Not friendly bankers but pushy sales people management unhappy Monday morning put down calls..way to start a week! 7 day work schedule

1.0
Jul 10, 2015

Brokerage Client Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues helpful to one another, company does not have frequent layoffs

Cons

Very limited advancement opportunities Management not focused on career development assistance Compensation poor relative to industry - salary has always been low, but the steady reduction of benefits over the past few years has been crippling

Viewing 4153 - 4155 of 4,798 Reviews

Glassdoor has 5,079 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.