Citizens reviews

3.8

72% would recommend to a friend

(4,798 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Jun 28, 2015

Licensed Banker

Recommend
CEO approval
Business Outlook

Pros

If you want a rewarding job on not just helping one person, but helping many, Citizens is a good place to start. I would not recommend this a "job" because you will get burnt out, but as a career. They are sponsoring me for my Series 6,63,65 as well as possible MorningStar all for a retail Licensed Banker. Show initiative you will go far in this company. Regional manager and my bank manager ESPECIALLY, really understand the components of banking.

Cons

A little bit of a micro managing even though you know what you are doing. They treat the workers that been their 10 days to 10 years all the same in a 30 minute a day training platform. The banking industry is changing rapidly and they are still trying to find their niche in the staffing, which I am sure every financial institution is. Daily teller work until all banking goes online

2.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Loved the customers. If you worked with a good team it made the job enjoyable.

Cons

Manager did not believe in family balance

Viewing 4171 - 4173 of 4,798 Reviews

Glassdoor has 5,079 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.