Citizens reviews

3.8

74% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Nov 22, 2013
Recommend
CEO approval
Business Outlook

Pros

What I have found is this that company shows great integrity and cares about the well being of its employees

Cons

I would be difficult to focus on any negatives as I choose to take all my experiences and learn from them, and also to take charge of my own career growth

4.0
Nov 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits were great and affordable, corporate seemed to actually care about customers

Cons

Lack of preparing employees for potential robberies. When robberies happen, very little support for employee victims of robbery. It's pretty much "Sorry, get back to work!" Never enough when it comes to referral goals. You can meet and exceed your referral goals, and upper management is still not happy. Pay is extremely low for the industry.

1.0
Nov 11, 2013

Skip this company and just go straight to the nut house

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is not a single pro for working at this company. Not in today's environment.

Cons

If you're in management of any kind here you are definitely not paid enough and are expected to more work than 40 hours a week, generally 50-60 regardless of the fact that you will not be compensated for the additional hours worked. Do not have an opinion other than the company's even if their opinion is wrong or makes no sense. Upper management will completely shut you down, act as though you are a complete idiot for not agreeing. They will dance around in circles while trying to figure out why their way makes sense and then before you know it you will be out of a job. You can not miss any kind of work, have any kind of sickness. The policy is 4 days a rolling year in which you can miss without getting written up. 4 days? Really? This place will make you absolutely crazy. Most everyone in a manager position is on medication and have gone on leave because of the stress that this place causes. It is not worth it. There is no morale at this company. Everyone hates their job but is too stuck to leave for various reasons.

Viewing 4537 - 4539 of 4,790 Reviews

Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.