Citizens reviews

3.8

72% would recommend to a friend

(1,285 total reviews)
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Bruce Van Saun

84% approve of CEO

64% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Had an amazing manager and coworkers I got along with. So many tools to learn and work with and once you learn the tricks you get a lot of problem solving skills under your belt. If you do well in your role there is a lot of room to grow your career and a lot of good benefits in every position.

Cons

Sometime after I was hired bankers were no longer supposed to take transactions, just make calls and be available to open new accounts/relationships. Leaving a majority of the sales on the teller, leading me to realize that I no longer wanted to be in sales. If I become a banker, to make more money, I would have to hope I get placed in a good branch and hope that the tellers are willing to push sales enough to get my crazy sales goal. I probably would have rated Citizens lower if I wasn't part of the team I had at my branch

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Citizens Response
4y
Thanks for taking the time to leave a review, and for the amazing feedback! We're glad to hear you experienced great management and felt you had the tools available to you to keep growing and learning. Thanks for all you do!
4.0
Mar 22, 2022

work life balance

Recommend
CEO approval
Business Outlook

Pros

Easy working hours , Room for growth

Cons

Annual Salary increment and Nothing

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Citizens Response
4y
Thanks for leaving a review! We're so glad to hear you're enjoying your time here and feel as though you have room for growth. Our goal is to offer colleagues with development opportunities to help prepare them for their next role within Citizens. Keep up the great work!
1.0
Mar 15, 2022

BM Role

Recommend
CEO approval
Business Outlook

Pros

Work schedule is good. Allows more family time.

Cons

Reduction of employees and making managers do more work with less employees. During the reduction all employees got raise except managers.

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Citizens Response
4y
Thanks for your feedback. We're sorry to hear you did not enjoy your time with us, and that your experience did not match your expectations. If you'd like to share more, please consider contacting the HR Service Center at 1-866-472-8234 so that we can further discuss this matter.
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