Citizens reviews

3.8

74% would recommend to a friend

(4,793 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Aug 18, 2012

Would not recommend employment at CFG

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Citizens' has decent employee benefits and is dedicated to reinvesting in the community.

Cons

Staff cuts over the last few years have resulted in less people responsible for more work. Average work week for salaried employee is 60 hours. Transition to open seating floor plans was ill-advised and resulted in the loss of productivity and plummeting employee morale. There is no loyalty to employees and longevity is not valued. Current management has made what was once a wonderful place to work where great people accomplished great things a thing of the past.

4.0
Aug 13, 2012

Ok company to work for

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good company to grow in

Cons

focused on sales and littler contact with upper management.

4.0
Aug 7, 2012

Good company

Recommend
CEO approval
Business Outlook

Pros

Good company, good opportunity for advancement, good incentives

Cons

Lower than average base salary for management. Entry level starting salary is not consistent.

Viewing 4624 - 4626 of 4,793 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.