Citizens reviews

3.8

72% would recommend to a friend

(1,285 total reviews)
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Bruce Van Saun

84% approve of CEO

64% positive business outlook

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1K reviews

Reviews about "Compensation"

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4.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities within the Capital Market platform to approach the market, and room to change between teams / product groups. Decent pay and relatively decent hours compared to others.

Cons

Some MD's and equivalents have different management styles, so it is difficult to determine when you will get someone who is intense, overbearing, or over demanding, or someone who is reasonable and patient, or someone who is a low-growth, low-activity originator.

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Citizens Response
1y
Thanks for taking the time to leave a review. It's great to hear that you're enjoying your time with us.
5.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

If workplaces had Yelp reviews, this employer would have a solid five stars and a standing ovation. From the moment you step through the doors (or log in remotely, coffee in hand), you realize you’re in for something special. First things first: the leadership is top-notch. Imagine managers who not only know your name but also genuinely care about your growth. They don’t just throw corporate jargon around—they actually walk the talk. Constructive feedback? They give it. Support? They provide it. An appreciation for your hard work? Oh, they deliver. Speaking of appreciation—culture here isn’t just a buzzword. It’s the kind of place where collaboration thrives, ideas are valued, and that one coworker with the endless supply of snacks is considered a hero. Whether it’s team-building events, spontaneous donut days, or the occasional dad joke from leadership (some good, some questionable), the energy is refreshingly positive. Benefits and perks? Let’s talk! Competitive compensation, work-life balance that doesn’t feel like an urban myth, and professional development opportunities that go beyond mandatory training videos. Not to mention, people actually take their PTO—without guilt! Would I recommend working here? Without hesitation. If you’re looking for a role where you feel valued, supported, and occasionally encouraged to crush it in office trivia battles, this is the place.

Cons

You cannot always get the schedule you want.

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Citizens Response
1y
Thanks for sharing your thoughts! It's fantastic to hear that you're enjoying your time with us and feel supported by our culture. We appreciate all your hard work - our Contact Center colleagues play a HUGE role in supporting customers in their time of need. We truly couldn't do it without you!
1.0
Jun 3, 2025

Just a number

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary and commission pay outs.

Cons

The company treats you like you are just a number and force you to make sales to clients that are not in the best interest for them in order for the branch to receive sales revenue.

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Citizens Response
1y
Thanks for taking time to leave a review. We take all feedback under consideration and appreciate you sharing your thoughts.
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